Executive Director of Graduate Academic Programs and Student Services
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Executive Director of Graduate Academic Programs and Student Services

Executive Director of Graduate Academic Programs and Student Services will provide leadership in the areas of academic program management, student services, student engagement, and career development. This role collaborates closely with the Associate Dean in the management of admissions functions from application review through matriculation. This role serves as a key connection between senior leadership of the school and the day-to-day operations of the MBA and MS programs, serving to both 1) translate strategic priorities into operational realities, and 2) advise senior leadership on operational barriers and opportunities to inform strategic decision making. Operationalize Strategic Priorities (35%) * Advances the mission of Pitt Business by translating strategic and tactical business plans into departmental operational plans related to academic program management, student services, student engagement, and career development. * Develops strategic priorities and goals for the department, in alignment with organizational strategic plans. * Oversees the planning and execution of programs, processes, and policies that align with the strategic priorities to advance student academic success, student engagement, and career development opportunities for students. * Collaborates with Associate Dean to develop and operationalize strategic priorities and goals for admissions functions from application review through matriculation. Advisor to Leadership (25%) * Serves as an operational and strategic advisor for senior management and for implementation of overarching organizational initiatives and objectives. * Serves as an advisor to senior leadership regarding the academic program management, student services, student engagement, career development, and admissions functions of the MBA and MS programs, informing their effective decision-making on complex scenarios that will have impact on the school's strategic direction. * Collaborates with senior leadership to identify and evaluate organizational opportunities and barriers to success and contributes to the development of courses of action to capitalize on opportunities and overcome barriers.

Staff Supervision (20%) * Supervises a departmental leadership team of Associate Directors, including hiring, performance reviews, and documenting disciplinary actions and other human resource administration. * Supervise and delegate activities related to academic program management, student services, student engagement, and career development. * Cultivate and maintain a departmental ethos of collaboration across functional areas, to ensure a seamless and supportive experience for students throughout the student lifecycle. * Manages work schedules and approves timecards for Associate Directors. * Promotes professional development opportunities for all departmental staff. Program Monitoring and Continuous Improvement (15%) * Lead internal assessments of program key performance indicators to monitor program efficacy in critical components such as academic advising, career advising, employer relations, and student engagement and other student services. Carry out continuous improvement by refining program activities and developing and leading program enhancements informed by analyses of vital performance indicators. * Interpret ranking methodologies and criteria utilized by diverse ranking bodies. * Organize and oversee data amalgamation from diverse origins to construct thorough insights for rankings. Other duties as assigned (5%)

Job Summary

Serves as a trusted advisor to senior leadership, advances the vision and charge, and leads all operations related to academic programs and student services. Leads team and develops policies and procedures to achieve goals. Collaborates to improve the quality and effectiveness of programs. Aids senior leadership by writing complex reports and correspondences and managing simultaneous responsibilities.

Essential Functions

Implementing the School's strategic vision for Graduate Programs. Supervision of Graduate Programs staff, counseling students, and program management.

Physical Effort

Position is primarily sedentary but may involve traveling on campus to attend meetings/events. May require long periods of standing for registrations or events.

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.

Assignment Category: Full-time regular Job Classification: Staff.Director - Academic & Administrative Operations Job Family: Business Operations & Administration Job Sub Family: Operational Leadership Campus: Pittsburgh Minimum Education Level Required: Bachelor's Degree Minimum Years of Experience Required: 7 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: Monday - Friday, 8:30am - 5:00pm Work Arrangement: Monday - Friday, 8:30am - 5:00pm Hiring Range: To be determined based on qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: Not Applicable Required Documents: Resume Optional Documents: Not ApplicablePlease see job description

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