EXECUTIVE DIRECTOR OF STRATEGY AND HR INNOVATIONS
: Job Details :

HRA/DEPT OF SOCIAL SERVICES

Full-Time

Location: MANHATTAN

Exam May Be Required

Department: Office Of HR Solutions-MGR

Salary Range: $81,083.00 – $148,866.00

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE, OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Office of Human Resources Solutions (HRS) is the central human resources department of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services (DSS-HRA-DHS) that supports the human resources needs of the agency through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client-centered workforce. Using a strategic approach and defined goals and objectives, HRS's mission is to provide DSS-HRA-DHS programs and employees with the most effective human capital tools and resources to realize their goals.

This position supports the executive team, the Executive Director for Strategy and HR Innovation works as an advisor, sounding board, and gatekeeper to the Chief People Officer (CPO) and possesses in-depth knowledge of daily operations. The Executive Director for Strategy and HR Innovation is responsible for relaying information between executive team members and other staff members. The Executive Director for Strategy and HR Innovation attends executive-level meetings, provides an overall picture of productivity to CPO and stakeholders, and then transmits information to the department heads. In the ED management role, the incumbent is responsible for determining performance indicators for the CPO's portfolio, then delivering those metrics to the leadership team.

• Ensure information flows appropriately into and out of the CPO's office, including emails, phone calls, memos, meeting agendas, or minutes; provide a quick triage and route the information accordingly.
• Manage the flow of information to ensure the right information reaches the right people in the most effective way.
• Assist the Chief People Officer (CPO) to maximize time by focusing on areas where they add the most value, including sharing the organizational vision, long-term strategic planning, mentoring their leadership team, and engaging with employees at every level to build morale and alignment.
• Protect the schedule of the CPO and minimize time spent on activities outside of those deemed most critical.
• Serve as the gatekeeper of the CPO's schedule, ensuring the CPO is prepped ahead of each engagement with background information, key talking points, and a well-thought-through agenda.
• Facilitate the strategic planning process by scheduling discussions, compiling necessary data and research, and documenting key outputs.
• Develop implementation and communication cadence of quarterly, monthly, and weekly meetings for the CPO and leadership team.
• Track all goals, KPIs, and the progress of key initiatives, as well as any agreed-upon shifts in strategy or direction.
• Collaborate with the leadership team to ensure all necessary pre-work is completed and appropriate data is available for productive discussions.
• Facilitate project management meetings and take responsibility to circulate and track all next actions.

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to 1 above. Graduate education or a license may substitute for up to a maximum of three years of experience in social services, but not for the one year of experience at the administrative or managerial level as described in 1 above.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in 1 above.

Preferred Skills

• Excellent oral and written communication skills.
• Ability to chair and co-chair staff meetings and interunit partnership meetings.
• Demonstrated skill in proactively building relationships and influencing staff at all organizational levels.
• Excellent analytical skills.
• Knowledge of civil service rules and regulations, and human resources policies, procedures, and practices.
• Ability to effectively multitask and manage competing priorities/projects.
• Work well under pressure and with tight deadlines.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website.

Residency Requirement

New York City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.