Job DescriptionJob Title: Executive Director - Social Services - MSH - Full Time - DayThe Executive Director of MSH Social Work provides financial, operational and administrative oversight over The Mount Sinai Hospital Social Work Department. This individual directs and administers programs, strategies and initiatives designed to develop, enhance and support the clinical, research and educational goals for the department(s). The Executive Director of Social Work oversees work functions including patient throughput, LOS/Excess Day/Avoidable Day management, managed care deliverables regarding admission and continued stay reviews, concurrent denials management, social work assessments/reassessments, victim services, discharge planning and care transitions. Responsible for the monitoring and evaluation of the effectiveness and appropriateness of the care/service provided and shares findings and conclusions with members of the hospital leadership team. Interacts with external regulatory agencies as necessary. He/she collaborates with the President, Vice President, Chief Medical Officer, and other senior leadership/faculty members in the strategic and operational planning of the department. In addition, he/she oversees multi-million dollar budgets, fund raising initiatives and, overall, provides senior leadership to all levels of staff and faculty.Responsibilities
- Oversees and provides leadership in the development and implementation of integrated operational and administrative programs, fundraising, structures, systems, and policies for the department(s).
- Serves as a strategic partner in collaboration with other Senior Management members in the planning and implementation of policies, programs and initiatives that support the primary goals and mission for the department(s). Serves as Social Work liaison with various medical center affiliated community based agencies (e.g. homecare, nursing homes, Department of Homeless Services). Establishes and maintains working relationships with managed care organizations and external review agencies.
- Directs and supervises the social work and support staff. Oversee analysis of staffing needs and establishment of staffing plans. Provides direct supervision to other service line social work assistant directors, directors, supervisors and managers ensuring adherence to social work standards.
- Oversees and coordinates all staff/faculty affairs for the department(s) to include promotion and tenure issues. Oversees all faculty recruitment including business forecasts, resource allocations and human resources matters. Participates in the development of staff, including educational programming and activities.
- Establishes and supports Social Work policies and procedures. Maintains departmental On-Call system.
- In collaboration with the Chair or senior leadership, continuously assesses, designs and plans for department space utilization and future construction initiatives. Negotiates institutional budgetary support for operational activities, capital procurement, and facility improvement.
- Works with senior management in developing new programs and processes to improve patient flow, reduce LOS, and improve discharge planning. Participates in the implementation of short and long term departmental goals, objectives, policies and business practices. Recommends topics for focused case management and social work studies and assists in completion as needed. Monitors and evaluates business effectiveness; effects changes required for business improvement as needed.
- Oversight and management in the areas of victim services, child protection, elder abuse, guardianship cases, and social work graduate education program.
- Researches and evaluates opportunities for enhancement of existing operational and programmatic models. Track quality and efficiency of preferred provider relationships and initiatives.
- Participates in the department's QI process. Collects and analyzes QI data to identify trends in delays, denials, LOS, excess days, avoidable days, ancillary utilization, social work assessment, discharge planning effectiveness. Concurrently assesses patient care through admission, continued stay and discharge. Collaborates with other services to expedite and clarify issues to ensure appropriate utilization of services. Oversees all aspects of the concurrent review process and appeals management. Attends discharge planning, LOS and interdisciplinary rounds. Facilitates safe and effective discharge plans. Oversees appropriate selection and implementation of case management and social work tools. Analyzes LOS, Excess Days, Avoidable Days and difficult discharge planning cases to develop action plans to improve performance. Participate in system initiatives to reduce readmissions, improve throughput.
- Identifies and refers potential case management issues to a physician advisor and potential quality issues to QI department. Facilitates appropriate clinical documentation to ensure that level of services and acuity of care are accurately reflected in the medical record.
- Maintains and supports the Case Management/Social Work System (ACM/ECIN/CAREPORT).
- Ensures that the Medicare IM notice is issued as required.
- Ensures cross-departmental consistency in meeting research, educational and administrative compliance standards. Provides leadership to faculty and staff to ensure compliance with federal, institutional and departmental guidelines.
- Serves as policy liaison and coordinator to clinical, research, and academic programs.
- Administers the academic functions for the department(s) to include clinical, research and human resources activities. Responsible for all related HR functions (hiring, orientation, discipline, performance appraisal and termination).
- Manages grants and finance leaders to ensure budget and reporting compliance.
- Provides financial oversight, analysis and forecasting. Authorizes and approves financial transactions for the department(s).
- Ensures compliance with all relevant standards, laws, rules and regulations. Oversees compliance with the annual performance appraisal process.
- Researches and identifies professional development opportunities for the staff and faculty.
- Negotiates institutional budgetary support for operational activities, capital procurement, and facility improvement. Oversee department budget including grant management. Directly oversees all development efforts to ensure that all funders and donors are appropriately treated and cultivated. Explores alternative avenues for expenditures in order to keep costs down.
- Collaborates with the Legal Department in creating, modifying and reviewing contractual documents for provision of medical services at affiliate institutions.
- Performs other duties as assigned.
QualificationsEducation RequirementsMaster?s or advanced degree requiredLicensing and Certification RequirementsLicensed Clinical Social Worker (LCSW)Experience Requirements10 years of experience in social work fieldPreferred: experience in strategic planning/execution, health care finance/administration, building/developing financial plans, formulating policy, managing resources, and leading successful teams ideally in an urban academic environment; and both a development and an entrepreneurial background, with fundraising and donor/grantor relations exposure.Non-Bargaining Unit, 186 - Social Services - MSH, Mount Sinai HospitalAbout Us
Strength Through Diversity The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally. Explore more about this opportunity and how you can help us write a new chapter in our history!
About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high Honor Roll status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's Best Children's Hospitals ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's The World's Best Smart Hospitals ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.
EOE Minorities/Women/Disabled/Veterans