SUMMARYResponsible for the planning, organizing and development of the overall operation of the Housekeeping Department.ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Inspect guestroom and public space areas and log all comments and/or concerns.Prepare and monitoring of the Housekeeping yearly budget and labor costs.Responsible for managing operating expenses while minimizing costs.Manages the requests for new hires.Monitor all operation's compliance with Mountaineer Casino policies and procedures, Standard Operating Procedures, Health and Safety Regulations including OSHA.Lead, motivate, inspect and guide your management team.Maintain all controls for housekeeping records, maintenance logs and daily inspection sheets.Responsible for ordering, receiving of stock and responsible for monthly and quarterly inventory. Responsible for the overall direction of the Hotel, public spaces, golf course, trackside, security building, Racing Dorm area and hotel laundry. Maintain all equipment is in working order and keep logs on all repairs.Conduct weekly staff meetingsAssists your management team in the development of staff, evaluation and new hires.Conduct and participate in the hiring, disciplinary and training of staff members.Review housekeeping activities with housekeeping management staff. Meet with departmental managers as necessary.Ensure the safety and security of employees and guests. Manage process and programs to efficiently control and reduce loss time injuries. Have knowledge of all special events and promotional activities.All other duties as assigned. REPORTING LINEYou will report directly to the Director of Resort Operations. QUALIFICATION REQUIREMENTS
- Must have excellent communication skills, be polite, and present a neat appearance at all times.
- Must be able to read and write to ensure proper and accurate report completion.
- The ability to lead and motivate your team.
- Working knowledge of Computers and MS Office.
- The ability to work with others as a team in an efficient manner.
- Ability to perform assigned job duties under frequent time pressure in an interruptive environment.
- Knowledge of Innkeepers laws and OSHA regulations and local Health Department standards.
- Knowledge in the safe use of cleaning products.
- Knowledge of how to use floor care and housekeeping equipment.
- Always maintain a pleasant, friendly, and welcoming attitude at all times.
- You will need to be available to work all shifts.
- You must be at least 21 years old to work.
- You also must be able to pass a background investigation and obtain and maintain a WV Racing License.
EDUCATIONAL High School Diploma. Must have 2-4 years of management experience preferably in Housekeeping.PHYSICAL DEMANDSYou will need to be able to stand or sit for prolonged periods of time. The ability to push, pull, kneel, twist, carry and lift up to 30 lbs. WORK ENVIRONMENT
Will be exposed to working in a noisy, smoke/secondary smoke environment. Work area will be located in a high-rise hotel, storage and linen rooms and public areas.Exposed to all temperatures, some excessive noise, dust, fumes, and smoke and cleaning chemicals. Use of elevators and stairs.MATERIALS AND EQUIPMENT DIRECTLY USEDYou will be in direct contact with various cleaning chemicals.