Executive Meeting Manager
: Job Details :

Qualifications

• High school diploma or equivalent vocational training certificate required
• A minimum of one year Sales experience in similar operation/industry required
• Must speak fluent English

Responsibilities

• This position is responsible for generating group business from a local or national market, the maximization of sales, development of potential markets and sound administration of assigned responsibilities through sensible delegation and personal attention to detail
• In addition, this role is also responsible for the planning and the coordination of all of their own conference and social groups' related activities
• This position will act as the primary liaison between the client and the staff of the hotel, with the focus on meeting and exceeding client expectations with every interaction to ensure that our clients leave happy
• This position is 80% sales and 20% detailing
• Solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc) to maximize revenues to meet/exceed goals
• Plan, up-sell and coordinate function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
• Prepare and execute sales/catering contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions
• Create and distribute effective internal and external communication (written and verbal)
• Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends
• Develop and continually enhance relationships with key corporate, business and travel industry accounts
• Maintain accurate, legible records and files consistent with established automated or manual sales system
• Participate in training, trade shows, field trips and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals
• Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested
• Interact with outside contacts:
• Guests – to ensure their total satisfaction
• Other contacts as needed (Professional organizations, community groups)
• Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings
• Regular attendance in conformance with hotels standards is essential to the successful performance of this position
• Perform other duties as assigned
• May serve as “lobby ambassador” as required

Benefits

• Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families
• We offer a variety of benefits to our employees including:
• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

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