Salary : $67,350.40 - $104,187.20 Annually Location : Des Moines - 50319 - Polk County, IA Job Type: Full-time Job Number: 25-01258 Agency: 400 Health & Human Services - Community Access & Eligibility - Child Support Services Division: Health & Human Services - Community Access & Eligibility - Bureau of Collections Opening Date: 11/13/2024 Closing Date: 11/24/2024 11:59 PM Central LinkedIn Tag: #LI-POST Point of Contact: Bridget Schmitt - ...@hhs.iowa.gov Job Description The Iowa Department of Health and Human Services (HHS), Community Access and Eligibility Division, is seeking a Contract Manager (Executive Officer 2) position. This position is a hybrid position with a two day in office requirement. In the Economic Assistance section of the Community Access and Eligibility Division, we provide assistance to low-income households who qualify for various programs, including SNAP, Cash Assistance, Medicaid, Hawki, State Supplementary Assistance, Refugee Cash and Medical Assistance, HIPP Program, Long Term Care Services and Supports Programs, Child Care Assistance, and Rent Reimbursement. The Economic Assistance Contract Manager provides the requisite program oversight and coordination for all aspects of assigned contracts in support of the administration of the Economic Assistance programs. Economic Assistance Contract Manager will participate in initial request for proposal processes, contract development, and provide direct contract oversight for compliance based on state, federal and agency regulations including requirements outlined in the Federal advanced planning document (s) (APD)s. The position activities will ensure synchronization of performance management and ensure efficiencies, minimize or avoid duplication of efforts, and support the agency strategic goals. This position is a key advisor to executive leadership and will make day-to-day decisions to assure that the contractors are contractually compliant and consistently providing reliable services to support the eligibility programs, members, providers and stakeholders. The Economic Assistance Contract Manager is a liaison between the contractors and HHS and is the point of contact coordinating and approving communications. This position will also interact with sister agencies in addition to the federal partners. Tasks involved include:
- Contract management and oversight of assigned contracts.
- Assures the assigned contracts with the Iowa Department of Health and Human Services are compliant in all aspects to consistently provide reliable services to Iowans.
- Reviewing and approving contractor operational procedures, implementation plans, communications, and other required documentation to ensure contractual compliance.
- Conduct and facilitate formal monthly contractor oversight/operations meetings and develop communication and tracking tools.
- Determine contractor compliance with contractual requirements to assure contract deliverables and performance measures are being met in alignment with the division's strategic plan. When failure to comply, initiate corrective action plans or termination in collaboration with the Division Director or designee.
- Prepare reports summarizing contractor progress and compliance to Governor's office, Legislature; federal partners and the public.
- Serve as subject matter expert with the Leadership team and the Division Director to assist in confidential decision-making pertaining to contractual compliance; development of aligned strategies to improve care and services; modification of capitation rates etc. Identify complex and sensitive problems and review related information to develop and evaluate options and implement solutions. In addition, coordinate with the Program SME for assigned contract areas as policies and procedures are drafted and best practice is defined.
- Lead the development of requests for information, requests for proposals, and associated materials to implement the needed services and system procurement priorities as identified in the federally approved Advanced Planning Document (APD).
- Lead development of vendor contracts and leads contract negotiations to assure State needs are effectively represented. Contract negotiations require significant understanding of programmatic, budgetary, and federal/state requirements.
- Facilitate and/or Participate in the procurement process for HHS including but not limited to requests for information (RFI) and request for proposals (RFP) as needed.
To ensure HHS is providing the best service to the citizens of Iowa, applicants should demonstrate exceptional customer service skills, integrity and a strong work ethic, along with the below skill sets. Successful candidates will:
- Have self-directed proven project management skill sets for complex/large scale initiatives.
- Comprehend and apply state and federal code within the eligibility programs.
- Understand and interpret federal and state requirements and process requirements pertaining to federal eligibility programs, funding and contracts.
- Detail oriented and able to handle multiple tasks efficiently and effectively. Communicate effectively through a variety of mediums with internal and external audiences to inform and continually foster productive relationships.
- Proven PC skills including Windows and Microsoft Applications
We have a great total compensation package for all full-time employees, including:
- Iowa Public Employees' Retirement System (IPERS)
- Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan)
- Health, Dental and Vision Insurance
- Vacation Leave
- Sick Leave
- Paid Holidays (9 days/year)
- Flexible Spending Accounts
- Life Insurance
- Long-Term Disability Insurance
The State of Iowa is an EEO/AA Employer HHS values those with lived experience and encourages those who received DHS public assistance benefits to apply. Minorities, women, veterans and persons with disabilities are also encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-###-#### TDD). Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to four years of full-time professional-level work in program administration, program development, program operations, or management. 2) A total of eight years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. 3) All of the following (a, b, and c): a. Two years of full-time professional-level work experience in program administration, program development, program operations, or management; and b. A total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and c. A total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, public health, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education. 4) Current, continuous experience in the state executive branch that includes twelve months of full-time work as an Executive Officer 1 or comparable specific management-level position. For additional information, please click on this . Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice. Our Robust Benefits Package Includes:Competitive Compensation: Enjoy a competitive salary that reflects directly on your skills and expertise. Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits. Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost. Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters. Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement. Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program. Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation. Join Us - Elevate Your Career: Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority! 01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
- Yes - I understand and agree.
- No
02
PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
- No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
- Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03 Have you graduated from an accredited four year college or university? IF YES- How many years do you have of full-time professional level work in program administration, program development, program operations, or management?
- I have not graduated from an accredited four year college or university
- Less than two years of the identified experience
- Two years to less than four years of the identified experience
- Four years or more of the identified experience
04 How many years do you have of COMBINED post high school education AND/OR experience in full-time professional level work such as program administration, program development, program operations, or management? 30 semester hours equals one year of experience.
- I do not have any of the education and/or experience
- Less than four years of the combined education and/or experience
- Four years to less than eight years of the combined education and/or experience
- Eight years or more of the combined education and/or experience
05 Have you graduated from the Iowa Certified Public Manager Program?
IF YES- How many years do you have of COMBINED post high school education AND/OR experience in full-time professional level work such as program administration, program development, program operations, or management.? 30 semester hours equals one year of experience.
- I have not graduated from the Iowa Certified Public Manager Program
- Less than four years of the combined education and/or experience
- Four years to less than seven years of the combined education and/or experience
- Seven years or more of the combined education and/or experience
06 Are you a current State of Iowa employee? IF YES - How many months do you have of continuous experience in the state executive branch as an Executive Officer 1 or a comparable management level position?
- I am not a State of Iowa employee
- Less than 12 months of experience as an Executive Officer 1 or a comparable management level position
- 12 months or more of experience as an Executive Officer 1 or a comparable management level position
07 Have you graduated from an accredited four year college or university? IF YES - How many years do you have of COMBINED GRADUATE level (post bachelor's degree) course work in a public-service-related area (e.g., public or business administration, social work, public health, law, education, engineering) AND/OR full-time professional level work such as program administration, program development, program operations, or management? Twenty-four hours of the identified graduate level course work equals one year of experience. A MAXIMUM of 48 semester hours of graduate course work may be counted.
- I have not graduated from an accredited four year college or university
- Less than four years of the combined graduate education AND/OR experience
- Four years or more of the combined graduate education AND/OR experience
Required Question