About The Role The Lead Photo Expediter is a supervisory position, who will help oversee all photo expeditors and act as a liaison between product handlers and inbound management to ensure product is flowing into Photo quickly and in date order.
What You Get To Do Everyday - Lead team of product handlers and support staff to ensure all daily tasks are complete
- Conduct daily huddles with the team, flex goals and product pick up category as needed
- Work closely with the Studio management to help ensure flow of consignments is consistent in all categories
- Oversee end of night closing procedures and send daily recaps
- Work with assistant managers of product to ensure VIP consignments are executed properly
- Responsible for keeping the Expediting area organized by condensing and organizing consignments in the staging areas
- Support other team leads as needed and maintain constant communication
- Anticipate the needs of the products inside the studio so production goals and SLA are met daily
What You Bring To The Role - Excellent time management and follow up skills
- Strong team player with leadership ability
- Experience leading team size of 10+ members preferred
- Comfortable in fast-paced work environment where multitasking is required
- Excellent verbal and written communication skills
- Ability to do on the spot troubleshooting and problem solving
- Excellent attention to detail and organizational skills are a must
- Must be able to work a flexible schedule that includes some early mornings, late evenings and weekends
Compensation, Benefits, + Perks - Employee Stock Purchase Plan (purchase stock at discounted rates)
- 401K (with company matching up to $2000)
- Medical, Dental & Vision Insurance
- Paid parental leave
- 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
The expected hourly rate for this role is 18-19. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.