Location: Glenview,IL, USA
Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
Job Responsibilities
* Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
* Ensures that the daily inventory of technicians' time is consistently sold to service customers.
* Distribute work between technicians efficiently
Job Qualifications
* Organized and friendly personality
* Demonstrated ability to manage others
* Time management skills
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance.
* Acceptable motor vehicle driving record according to dealership guidelines
* Willing to submit to a pre-employment background check
What We Offer
Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services, Sundays off