Location: Little Rock,AR, USA
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Closing Date:
Type of Position:
Staff (Classified)
Workstudy Position:
No
Job Type:
Temporary (Fixed Term)
Work Shift:
Shift Vary (United States of America)
Sponsorship Available:
No
Institution Name:
University of Arkansas at Little Rock
The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
If you have a disability and need assistance with the hiring process please contact Human Resources at 501-###-####.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-###-####.
Department:
Trojan Works Program
Department's Website:
ualr.edu/trojanworks
Summary of Job Duties:
Extra Help/Trojan Works Student Workers serve in various roles across campus as Institutional Work-Study (IWS) student workers. Specific duties are designated by the department hiring manager to include but are not limited to customer service, answering phones, and clerical work. This position is governed by state and federal laws, and agency/institution policy. This position is a provisional appointment with UA Little Rock and is funded through a grant or contract. Annual position renewal is contingent upon continued grant funding and satisfactory job performance.
The Office Assistant is responsible for various tasks that ensure the Office of Health Services functions effectively and efficiently. As the first point of contact for the clinic, the Office Assistant is responsible for maintaining a professional, customer-friendly environment where patients feel comfortable. They will greet patients, help them check in, complete required forms, and answer questions. In addition, the Administrative Specialist III is responsible for answering a multi-line telephone and scheduling appointments using the electronic medical records system, Medicat. Understanding HIPAA regulations and patient confidentiality are essential to this position. Specific job responsibilities are listed below. This position is governed by state and federal laws and agency/institutional policy.
Qualifications:
Required Education and/or Experience:
* Degree-seeking UA Little Rock students enrolled in classes at the time of application;
* Eligible to work 20 hours per week;
* The formal education equivalent of a high school diploma;
* Must be ineligible for Federal Work-Study (FWS).
Job Duties and Responsibilities:
* Answer multi-line telephone; fax documents, professionally represent Health Services, both in-person and on the phone; greet, assist, and direct others in a polite, prompt, and helpful manner; respond to inquiries regarding clinic services, appointments, and medical record releases;
* Maintain confidentiality of patient information both verbally and in written form per Federal and State HIPAA guidelines;
* Help maintain clinic appointment schedule;
* Follow procedures for booking appointments;
* Receive, sort, and distribute office mail;
* Perform other duties as assigned.
Knowledge, Skills, and Abilities:
* Must learn applicable Federal and State HIPAA laws and regulations;
* Computer literate;
* Filing and record keeping procedures;
* Data entry;
* Customer service;
* Time management;
* Organization skills;
* Flexible and able to effectively prioritize new tasks as they arise.
Additional Information:
NOTE: Cover letter/letter of application is mandatory for consideration for Trojan Works positions.
Salary Information:
$11.00 per hour
Required Documents to Apply:
Cover Letter/Letter of Application
Optional Documents:
List of three Professional References (name, email, business title), Resume
Special Instructions to Applicants:
Note: cover letter/letter of application must be submitted with application to be considered for Trojan Works positions.
Recruitment Contact Information:
Nancy Hyde, Trojan Works Coordinator, ...@ualr.edu
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
No Background Check Required
The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Talking
Frequent Physical Activity:
Walking
Occasional Physical Activity:
Lifting, Pulling, Pushing, Reaching, Sitting, Standing, Walking
Benefits Eligible:
No