Eye Care Professional
: Job Details :

Looking for an exciting opportunity in Vision? We are looking for an individual that is comfortable traveling to various Pinellas County locations to service our patients' eye care needs.

We are willing to train someone with strong customer service skills and a strong desire to help our patients see better.

At Sight360, we believe sight is our most important sense. It is a priceless gift that goes far beyond how you see the world. Sight is how we move through life, enjoy its wonders and form the memories that define us. That is why we are dedicated to care for our patient's sight every day.

We've assembled the most capable and credentialed multidisciplinary teams across every specialty of vision health – ophthalmology, optometry and optical retail services – to deliver a complete, 360-degree approach to vision care. One seamless patient experience. While we do share a single medical record that allows us to collaborate and coordinate care across all locations and providers, more importantly, we share a common belief and set of principles that guide us as we care for our patients.

That's the Sight360 difference!

Pay is commensurate with experience, and we will pay a higher hourly rate for someone with eye care experience. We also provide a monthly bonus based on performance.

The Eye Care Professional is responsible for interacting with customers on a daily basis to uncover needs for the patient's lifestyle and recommend specialized products based on those needs as well as assist patients in frame selection this includes taking measurements, fit, and adjust glasses, troubleshoot patient's vision complaints, and teach customers how to properly wear and care for their eyeglasses and contact lenses.

Essential Functions and Responsibilities:

• Obtain patient's prescription from ophthalmologist or optometrist
• Gather patient's information including vision and medical insurance information
• Schedule, confirm and maintain appointments
• Recommend frames, lenses and products that are suitable for the patient's style, face and specifications
• Adjust and fit frames according to the prescription and patient's specifications, as well as to the patient's face.
• Prepare and submit the order to the proper lab for manufacturing
• Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools
• Assist with frame inventory, contact lens inventory, marketing materials and office supplies
• Teaching patients how to wear and care for both contact lenses and eyeglasses
• Repairing or replacing broken frames
• Administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals
• Multi-tasking to help patients in a timely manner

Position/Type/ Expected Hours of Work:

This is a full-time onsite position and core hours of work and days are Monday through Friday 8:00 a.m. to 5:00 p.m.

Potential for evening and weekend hours as required.

Travel:

The role will require working at all optical locations in Pinellas County as directed by their manager. We do reimburse for time traveled and mileage.

Qualifications:

• Customer service experience preferred
• Optical experience not required but helpful

Skills and Abilities:

• Customer service oriented
• Excellent interpersonal and communication skills
• Problem solving skills required
• Managing multiple patients
• Assisting patient in selections of proper eyewear
• Teaching patients
• Computer proficient
• Able to perform necessary math skills

Benefits:

• Medical, Dental, Vision
• 401k (match after 12 months of continuous service)
• Employee Recognition Programs
• Paid Time Off (accrues with first paycheck)
• 8 Paid Holidays

Compensation details: 17-20 Hourly Wage

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