EZ Stop Shift Leader
: Job Details :

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

EZ Stop stores are family-owned, community-centered convenience stores located throughout the foothills of the Great Smoky Mountains. Our mission is to run community convenience stores made exceptional by fresh, local products and good, friendly people.

EZ Stop is seeking nice people to provide an excellent customer experience in our stores. The Shift Leader is responsible for the day-to-day operations of the store in the absence of the Store Manager. If you enjoy leading teams, treat employees with respect, have excellent communication skills, and are self-motivated and dependable, then you would be a great fit for this role. Candidates with a desire to learn and grow their skillset will stand out.

Job Responsibilities include, but are not limited to:

Supervise and coordinate the activities of store employees during your shift

Ensure a high level of customer satisfaction through excellent service

Handle customer inquiries, concerns, and complaints in a professional manner

Maintain store cleanliness, organization, and product presentation

Monitor inventory levels and assist with restocking as needed

Oversee cash handling procedures, including opening and closing registers

Train and mentor new employees, providing guidance and support

Implement and enforce company policies and procedures

Address any operational issues promptly and effectively

Ensure compliance with health and safety regulations

Deliver on our promise of Nice People. Good Stuff.

Qualifications & Experience:

Previous experience in retail or customer service, preferably in a supervisory role

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Ability to handle multiple tasks simultaneously and work under pressure

Detail-oriented with strong organizational skills

Proficient in basic math and comfortable handling cash transactions

Ability to work any shift based on business needs to include nights, weekends, and holidays

Benefits:

Competitive pay

Employee discounts

Opportunities for career advancement

Comprehensive training programs

Health and wellness benefits

Paid time off

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