F&B Manager
: Job Details :

Food & Beverage MANAGERHotel JulianJob SummaryESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other dutiesmay be assigned. Be accountable for all facets of the operation. Develop team in areas including personal growth, operational and financial knowledge,interpersonal skills, and organizational techniques. Assure compliance with and uphold applicable policies and requirements ofemployment laws. Maintain labor peace. Lead by example. Oversee and be responsible for all financial aspects of the operation. Perform a shift “walk through” in order to assess staffing, maintenance, cleanliness,zoning and any special needs. Complete opening sanitation checklist, assign sanitation projects to hourly staff andfollow up with employees to ensure their completion. Follow up with employees and co-workers to ensure completion of assigned projects. Assign employee work stations. Master computer register (e.g. Toast & Opera) – front and back of the house operations. Identify and communicate inventory and equipment needs Ensure adequate shift prep levels based on business levels. Track high cost items according to standing operating procedure. Inventory and order appropriate supplies i.e. liquor, wine, beer, side bar, paper goods,cleaning supplies, general operating supplies, etc. Create or maintain atmosphere including lighting, music, and temperature levels. Perform and extend a weekly inventory. Conduct pre-shift meetings Master all job functions of both front and back of house employees. Master financial procedures. Verify all daily sales transactions. Authorize comps and voids for service personnel. Address guest complaints and problems effectively and courteously on an as neededbasis. Assist with the maintenance of product specification. Master use of equipment and utensils related to the operation. Maintain quality standards including consistency and presentation. Ensure proper storage according to standing operating procedure and all state and citycodes. Comprehend and adhere to sanitation guidelines as prescribed by standing state andcity codes. Communicate repair and maintenance needs to appropriate repair source (e.g.Engineering Dept). Interview, hire, document, and train new front of the house employees. Supervise employees. Promote team work among co-workers and employees. Organize and conduct periodic informational seminars for employees. Schedule, conduct and document employee reviews according to standing operatingprocedure. Identify, address and document individual employee discipline problems according tostanding operating procedure. Follow termination procedures. Complete projects as assigned in a timely manner. Perform functions of position alone and without assistance if necessary. Communicate cordially, effectively and clearly with co-workers and employees. Perform calmly and effectively under pressure. Perform more than one task at a time. Perform varied duties to ensure proper operation according to standing operatingprocedure. Refrain from smoking for the duration of the shift. Adhere to standing “zoning” procedures. Maintain a clean and orderly work area to ensure safety.ACCOUNTABILITIES Document appropriate information in daily and nightly Shift Report emails. Review information in Shift Report emails daily. Read appropriate Intercompany Memorandums. Respond in a timely and appropriate manner to employee and/or corporateconcerns/issues. Attend appropriate management meetings. Review pertinent Rating Reports and make appropriate adjustments. Review sales data and make appropriate adjustments. Complete a daily labor report according to standing operating procedure. Create effective work schedules for appropriate staff. Confirm guest reservations to forecast guest count and ensure smooth shift operation. Determine when to and proceed to discontinue liquor service to an intoxicated guest. Responsibly and immediately advise co-workers of any suspected intoxication of guest. Research current industry trends and effect changes accordingly. Cultivate personal growth and entrepreneurial skills based on reviews and feedbackfrom supervisors. Establish a rapport with guests to promote good will and solicit opinions and ideas. Comply with dress code. Maintain a well-manicured appearance and persona that reflects the established imageof the company. Be an active team player. Manage employees in a fair and equitable manner. Develop employees and co-workers in job related procedures. Follow supervisor's instructions. Work under more than average stressful conditions. Make appropriate judgment calls under stressful conditions including guest/employeerelated issues. Ensure that all items are correctly recorded on computer register system. Assist servers in preparing appropriate presentations. Maintain clean and orderly work areas throughout shift and leave it ready for businessfor the following shift. Follow proper hand washing procedures. Be responsible for the material in the Employee Safety Manual and EmployeeHandbook/Training Manual. Enforce rules and regulations. Develop strategies to control costs. Refer to weekly product report when purchasing. Communicate with appropriate superior prior to ordering a new product. Review and update menu item descriptions for service staff.QUALIFICATION STANDARDSPrefer a minimum of 3 years management experience in a food & beverage and hotelsMUST BE WILLING AND ABLE TO: Complete and obtain certification for Alcohol Awareness program. Provide or obtain proper documentation of state and city sanitation certificate. Read and comprehend a catering contract. Read and comprehend a purchase order. Meet personal schedule requirements punctually. Project a courteous, confident and flexible attitude. Get along with co-workers, employees and guests. Provide a clean well manicure persona that reflects the established image of thecompany. Safely transport containers which weigh up to 30 pounds. Sufficiently master English to communicate effectively. Stand and/or walk for an entire shift. Safely transport items throughout the areas of the operation on a slick and unevensurface and stairs where applicable. Safely move about in all areas of the operation. Accept constructive criticism. Work a variable and flexible schedule which may include nights, weekends andholidays. Perform in limited physical space with variable ventilation, smoke and extremetemperatures.More detail about Hotel Julian part of Oxford Hotels & Resorts, LLC, please visit