FOOD & BEVERAGE TEAM MEMBER - SportONE Parkview IcehouseSports Facilities Management, LLCLOCATION: Fort Wayne, INDEPARTMENT: FOOD & BEVERAGEREPORTS TO: FOOD & BEVERAGE MANAGERSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:SportONE Parkview Icehouse is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fort Wayne, IN. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. SportONE Parkview Icehouse is a member of The Sports Facilities Companies and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Food & Beverage Team Member is responsible for providing efficient food services procedures to be used in all food areas and to assist the Food & Beverage operations in daily preparations and execution of events.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Assist customers as needed with outstanding customer service
- Operate an electronic cash register and credit card machine
- Perform basic mathematical computations
- Balance drawer and manage daily income
- Communicate with the public in a tactful, polite, and friendly manner
- Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers
- Pick up in and around concession areas
- Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment
- Take and record temperature of food to ensure proper temperature controls in the transportation of food
- Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
- Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
- Alert management immediately regarding mistake or adjustment to the cash drawer
MINIMUM QUALIFICATIONS:
- Must be at least 16 years of age
- Must be able to work weekends, nights, and holidays
- Prior experience operating a cash register and balancing a cash drawer
- Ability to communicate in a positive, friendly manner with patrons
- One year of customer service experience with general public preferred
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds waist high
- Will be required to stand for extended periods of time
- Able to enter information on computers
- Must comply with safety and health code standards
- Good personal hygiene
- Facility has intermittent noise
- Must wear proper uniform
PREFERRED:
- Current Food Handlers Card
- CPR/First Aid Certified
- 1+ years of experience in food service environment