At Bobby Dodd Institute, we believe in an inclusive world where people of differing abilities can leadmore independent and purposeful lives when provided the right guidance, support and opportunities. JOB SUMMARY Responsible for all phases of mail production & distribution within the instructed guidelines & timeframes of the mailroom Supervisor. This includes sorting, researching, and delivering the mail to designated mail stops. Responsible for providing administrative support services, this includes processing badges, tracking work orders, and answering general inquiry calls. Requires attention to detail, excellent communication, interpersonal skills, and strong organizational skills. ESSENTIAL DUTIES/RESPONSIBILITIES
- Records all incoming USPS accountable packages on the proper log
- Sort incoming mail by routing symbol, checks the physical condition, quality, address, name and routing symbol before signing for any shipment. Makes sure that any physical damage is noted on the accompanying paperwork and initiated by the driver. Assists in placing all mail on the scanner and moving it to the sorting tables.
- Look up names on mail with no routing symbol. Write the routing symbol on the front along with clerk's initials & sort into proper tray.
- Identify suspicious mail according to FAA established procedures. Isolate suspicious mail in assigned container.
- Receive, sort and distribute outgoing as well as incoming mail and packages according to postal regulations and requirements
- Prepare bulk mail for return to post office.
- Weighs, stamp and makes arrangements for outgoing mail and packages and operates postage metering machine
- Re-address undeliverable mail bearing incomplete or incorrect addresses
- Maintains records and logs of receipt, mailing dates, and other required information
- Must meet established standards of quality & productivity with/without supervision
- Process and issue PIV badges for employees, contractors, and visitors, maintaining secure records, and complying with relevant federal guidelines and Standard Operating Procedures.
- Maintain accurate records of issued badges in the organization's database, ensuring that privacy and confidentiality standards are upheld.
- Manage, track, and process work order tickets for various maintenance, repair, or service tasks within the FAA.
- Serve as the primary point of contact for employees or clients submitting work order request.
- Answer calls and general inquiries, coordinate front desk activities.
- Facilitates the efficient operation of the Building Services Office by performing a variety of clerical and administrative tasks.
- Perform other tasks as assigned by supervisor.
This may not constitute an entire list of dutiesREQUIRED EDUCATION AND EXPERIENCE
- HS/GED
- Preferred knowledge of U.S. Postal regulations in the process of dealing with incoming, outgoing, certified, registered & express mail.
- Ability to problem-solve with excellent organizational skills
PREFERRED EDUCATION AND EXPERIENCE
ADDITIONAL ELIGIBILITY QUALIFICATIONS
- Must be able to pass a Federal background check
SKILLS AND ABILITIES
- Ability to work under pressure
- Proficiency in Microsoft Office Suite and other relevant software
- Provide excellent customer service.
- Ability to understand and follow written and oral instructions
- Must be able to perform repetitive tasks for long periods of time
- Excellent written and verbal communication skills
- Excellent organizational skills and strong attention to detail.
TOOLS AND EQUIPMENT USED
- MS Office, mailroom / FAA computer software, fax, office equipment and postage metering machines.
PHYSICAL DEMANDS
- Must be able to travel as needed
- Must be able to lift, push, pull, carry, and move items up to 50 pounds at times
- Must be able to stand, reach and walk for long periods of time
BENEFIT PACKAGE
- Medical, dental and vision insurance
- Vacation / Sick pay
- 403b retirement plan
SUPERVISORY RESPONSIBILITY
TRAVEL
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. BDI is a VEVRAA Federal Contractor Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)