Facilitate Field Technician - Janus
: Job Details :

OverviewCreate field service staff for the Facilitate Division to enable self-performing capabilities.Responsibilities* Perform site visits to gather all pertinent information for proposals.* Strong mechanical skills are required to service Janus and non-Janus products.* Must be able to work on ladders and lifts.* Ability to work on a team or on an individual project.* Ability to maintain an in-depth knowledge of our complete line of products and services.* Ability to hire, develop, and train new service technicians.* Ability to supervise a team of service technicians.* Create detailed reports for the estimating department to include photos and detailed reports consistent with department requirements regarding standard and nonstandard conditions as they exist on the property.* Determine the scope of work based on analysis of the job site to pass to the estimating team.* Identify adverse situations that require specialized products or additional labor.* Prepare a site plan for the drafting team with all pertinent dimensions necessary.* Measure and report onsite conditions as they relate to the construction of Janus products.* Communicate with customers as requests develop, to get a true understanding of the conditions that exist and the customers' expectations relative to the scope of work.* Follow up with customers to receive sign-offs.* Other duties as required.Qualifications* Bachelor's degree preferred. Minimum of three years related experience.* Excellent computer skills required including Microsoft Office Suite (Outlook, Excel, Word, and Project, E Builder).* Advanced technical and troubleshooting skills.* Valid Driver's License RequiredPHYSICAL DEMANDS:* Regularly required to sit, stand, and walk.* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.