Location: Parsippany,NJ, USA
Overview
Consider a new career today as a Service Specialist with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.
Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off
The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.
Hourly Compensation: $26/hr - $26/hr
Hours: 7am to 3:30pm SUNDAY to THURSDAY
Who We Are
IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.
IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.
We're a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.
You can check out istmanagement.com for more info on us!
Responsibilities
Facilities Operations: Response to, and completion of, all applicable Facilities Service requests through the Facilities Dispatch Desk including setting up of Conffernce/Meeting rooms for meetings or events (i.e. audiovisual equipment, furniture and equipment), policing of outside grounds and general upkeep, cleaning and maintenance of building, grounds and general facility equipment. Maintaining daily copy paper inventory at all building copy areas; as well as supplying and installing all necessary paper, toner and associated supplies. Perform weekly personnel and equipment relocations as necessary
Execution: Assist with the installation and maintenance of equipment and supplies to support the safety of the operations. Assist with HVAC and related equipment repairs and preventive maintenance on all electrical, mechanical, material handling, warewash and general facility equipment. Provide daily report of assigned work tickets status, material and parts usage from inventory and work performed to the Facilities Dispatcher. Maintain parts inventory and order required material as required to complete assignments. Respond to hot/cold requests from users and perform implementation of corrective action utilizing the Building Management System.
* Test and inspect all emergency and life safety systems to meet NFPA, OSHA, and all agency standards and log readings: (boilers, compressors, dust collectors, steamer generators, exhaust fans, etc.). Align facilities activities which support strategic Corporate Sustainability programs. Work safely at all times by consistently following safe work procedures for your position, as well as all safety procedures required at your worksite. Promptly report all incidents and safety issues to your supervisor. Utilization of proper personal protective equipment and tools needed for completing work in an appropriate and safe manner. Install and maintain equipment and supplies to support the safety of the operations. Employ safe working postures and material handling techniques to avoid injury. Report all hazardous conditions, behaviors, workplace accidents, injuries and/or near misses to your supervisor.
Qualifications
* Ability to read blue prints, specifications and maintenance manuals.
* Leadership skills to motivate and develop a team atmosphere.
* Use various types of lifts: Skyjack lift, material-handling equipment such as forklift and hand pallet truck.
* Knowledge of Auto cad a plus.
* High school graduate with technical/vocational training in related fields
* 8 to 10 years experience in the related fields
* Computer experience in Microsoft Outlook, Word, Excel, Power Point and Projects.
* Must be able to effectively communicate (both written and orally) with employees of all levels.
* Must be a self-motivated and customer service oriented.
* Must be able to work with minimal supervision and work well under pressure in a fast paced rapidly changing environment.
* Knowledge of PLC and how to utilize them to troubleshoot problems.
* The ability to use eletronic testing equipment, hand and power tools.
* Complete daliy work orders and reporting as per departmental guidelines
* Must be flexible with regards to work schedule. Must be available for overtime and extended shift start and end hours to support operations.
* Weekend hours required to support the business, euipment repairs and projects beyond the regular work schedule.
* Some night shift work may be required to supervise night activities
* Required to work from Thanksgiving to Christmas 7 days per week as needed
* Individual is required to respond to building emergencies. 24/7.
* Valid driver licence.IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here:
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.