Facility Manager - Manchester, NH
: Job Details :

Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post.BGIS is looking for a Facility Manager to join the team in Manchester, NH and surrounding areas.The Facility Manager is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.Portfolio ManagementManages the operations and maintenance activities as well as annual facility programs of a portfolio of facilities.Responsible for ensuring facility uptime objectives are met. Ensures the continued safe and reliable operations of the portfolio of facilities managed.Creates and implements annual facility management plans.Collaborates with relevant stakeholders and oversees the implementation of facility-related programs.Oversees maintenance and repair activities and performance of internal Technicians and service providers. Ensures work is completed on time, safely and meet quality requirements.Ensures all relevant documentations (i.e. annual facility inspections, equipment data, project files, etc.) are captured within service maintenance databases.Collaborates with relevant stakeholders to evaluate capital assets (i.e. equipment, etc.) and to make recommendations for maintenance, repair and replacement and inclusion within the capital budget. Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client.Service Delivery ManagementResponsible for meeting client obligations.Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfactionRecommends solutions and implements appropriate actions for issuesMonitors service delivery performance against established metrics/key performance indicators. Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.Monitors all service requests to ensure within agreed upon scope and escalates to senior management, where required.Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements.Risk Management, Emergency Preparedness and Business Continuity Planning and ExecutionExecutes emergency preparedness, risk management, disaster recovery and business continuity plansCollaborates with relevant stakeholders on incident management-related requirementsHealth, Safety, Environment & SecurityModerate to large-sized portfolios; and/orFacilities of moderate to high complexity; and/orContract requirements of moderate to high complexityActs as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements. In collaboration with Environmental, Health, Safety and Security Team, administer vendor safety-related accreditation, training and qualification, where required.Organizes and facilitates health and safety-related meetings with vendors to ensure ongoing safety compliance.Monitors and is responsible for the safe delivery of all work performed within assigned portfolios.Client Relationship ManagementDevelops and maintains effective relationships with clients. Ensures ongoing client satisfaction.Acts as the focal point of escalation for issues pertaining to facilities managed.Budget Development & ManagementResponsible for meeting budget for assigned portfolio.Develops and manages budget for portfolio and project expenses. Collaborates with Finance to ensure affordability, budget management and ongoing profitability.Liaises with relevant operations team members and Finance team for reports to monitor expenses. Reviews and approves expenditures.Project ManagementDevelops and executes project plans and related estimated costs and budget for assigned portfolio.Oversees project delivery.Liaises with relevant stakeholders to ensure projects are delivered with minimum disruptions to facilities and all relevant data are received and updated into database.Regulatory ComplianceEnsures all regulatory compliance requirements have been performed and all related documentations are created and maintained.ProcurementCollaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services.Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities. People LeadershipResponsible for employee-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations.Other duties as assigned.Additional Qualifications/ResponsibilitiesREQUIRED EDUCATION, KNOWLEDGE and ABILITIESCommunity college diploma4 to 6 years of facility management work experienceSolid facility operations and maintenance management abilitiesSolid proficiency with facility equipment and building systems.Solid service delivery management abilitiesSolid budget management abilitiesDeveloped communication, influence, persuasion and negotiation skills.Solid client relationship management abilitiesSolid people leadership skillsSolid vendor management abilitiesHigh degree of client service orientation and sense of urgencySolid project management abilitiesSolid emergency preparedness and business continuity planning and execution abilitiesPossesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possibleThorough knowledge of health and safety requirements. Possesses a high degree of safety mindsetPossesses a continuous improvement and quality mindset and seeks to continuously improve and incorporate best practices where applicableMaintains current knowledge of and demonstrates Solid ability to implement facility management services best practices.Solid knowledge of current building standards, code and legislative requirementsLicenses and/or Professional AccreditationCertified Facility Manager through International Facility Management Association (IFMA)Certified Property Manager through Institute of Real Estate ManagementFacility Management Administrator Designation through Building Owners and Managers Institute (BOMI)Real Property Administrator through Building Owners and Managers Institute (BOMI)PHYSICAL DEMANDS and WORK ENVIROMENT Ability and willingness to travel about 50%.Provide personal transportation for meetings and job visits away from the office; reimbursed.