Facility Services Assistant (The Lincoln Center)
: Job Details :

POSITION TITLE:Facility Services Assistant (The Lincoln Center)(Hourly)REQUISITION #:req7811 DEPARTMENT:Cultural Services LOCATION:LINCOLN CENTER BENEFIT CATEGORY: Variable HourlyView Classifications & BenefitsEMPLOYMENT TYPE:Part-Time Hourly HOURLY RATE:$17.50 per hourSELECTION PROCESS:Application deadline is 3:00 p.m. MT on 10/1/2024. The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile. Post-offer background check and Motor Vehicle Report (MVR) required.Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization BrochureSummary:The Facility Services Assistant will implement operationalexcellence and ensure the highest standards of customer service and clientexperience by supporting the Event Operations team in the execution ofevents and the maintenance of The Lincoln Center.Train new hires, and leadthe team to maintain an attractive, sanitary, and safe environment forstaff, clients, and patrons. General Duties and Responsibilities:The following duties and responsibilities areillustrative of the primary functions of this position and are not intended tobe all inclusive.-Ensure the highest level of customer service and satisfaction to clients renting the Lincoln Center and their guests.-Organize, inventory, and process order request for facility supplies/consumables.-Maintain the custodial equipment inventory, functionality, and availability. -Under the direction of the Facility Services Coordinator assist with the scheduling, training, and oversight of hourly employees in custodial, event setup, and kitchen supervisory responsibilities.-Under the direction of the Facility Services Coordinator facilitate communication and retrieval of pertinent operational information from other Lincoln Center managers.-Monitor and report all facility maintenance concerns to the Facility Services Coordinator, assisting with the entry and tracking of -City Operations Facilities work requests.-Assist Event Operations leadership, including but not limited to Event Operations Manager, Facility Services Coordinator, Events -Coordinator and/or Scheduling Coordinator with other duties and special projects as assigned.-Anticipate challenges, identify solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives.-Open and close facility as needed using established protocols.-Ensure facility and grounds security.-As needed, work in the capacity of Events Concierge and/or Facility Attendant to ensure completion of tasks and events.-Required to work evenings, late nights, and weekends.Supervisory Responsibilities: This position is not responsible for the supervisionof employees. City CompetenciesDemonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.A desire and ability to utilize digital tools for organizational information, individual, and teamwork.Knowledge, Skills, and Abilities: -Possess an inherent passion for customer service, events, and hospitality.-Demonstrate strong organizational, prioritization, stress management and time management skills.-Ability to handle sensitive or stressful situations with composure, good judgement, and diplomacy.-Ability to take initiative, complete assigned tasks, work through conflict and arrive at a resolution, and problem solve under time constraints.-Establish and maintain effective working relationship with coworkers, participants, patrons, clients/users, and public.-Communicate effectively in both oral and written form with external and internal customers.-Is pro-active and persistent in pursuing and completing tasks by striving to exceed expectations and goals. -Demonstrate a talent for efficient completion of assigned tasks with intimate attention to detail.Education and Experience:-High school diploma or general education degree (GED) required.-Facility Management Certifications preferred.-Three to five years increasingly responsible Facility Maintenance/Custodial experience or an equivalent combination of education and experience.-Multilingual applicants are encouraged to apply.Certification and Licenses:-Required CPR /AED and First Aid Certification-Required Food Handler Safety CertificationMinimum Qualifications:-Advanced technical knowledge of audio/visual/multimedia presentation equipment-Proven leadership and effective communication skills-History of efficient job completion with intimate attention to detail-Experience using Momentus Enterprises, Room Viewer and When I Work scheduling programs, or similar software.-Ability to use word processing, database, spreadsheet, and presentation software.-Knowledge of cleaning materials and solutions.-Ability to operate standard cleaning equipment. -Must have ability to work early morning, late night and weekend shifts for events.Physical Demands:The physical demands described here arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.While performing the duties of this job, theemployee is regularly required to move around the building; walk, stand and sit;use hands and finger, to handle, or feel; reach with hands and arms.The employee frequently required to climb orbalance; stoop, kneel, crouch, or crawl. The employee is occasionally required talk or hear.The employee must frequently lift and/or moveup to 25 pounds and occasionally lift and/or move up to 50 pounds and push/pull up to 150lbs.Duties may occasionally includeperforming tasks by climbing and balancing on a ladder or in a lift at a height up to 20ft.Working Environment:Work is performed in a multi-use PerformingArts and Conference Facility. We stress effective completion of duties whilemaintaining the highest levels of customer service in an ever-changingenvironment.Whileperforming the duties of this job, the employee is occasionally exposed tofumes or airborne particles and toxic or caustic chemicals.The noise level in the work environment isusually moderate. Employee will be asked to work variable hours including earlymorning, afternoon, evening, and late-night shifts both during the week and onweekends. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.LanguageSkills: Ability to read and comprehend instructions, diagrams,correspondence, and memos.Ability towrite correspondence, create diagrams/maps. Ability to effectively present information in one-on-one and small groupsituations to customers, clients, and other employees of the organization.ReasoningAbility:Ability to apply common sense, good judgment andunderstanding to carry out detailed written or oral instructions. The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities.Please call (970) ###-#### for assistance. Notice Regarding Medical and/or Recreational Marijuana Use: Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body.The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy. The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to race, color, religion, creed, national origin or ancestry, sex, sexual orientation (including perceived sexual orientation), gender identity and expression, disability, age 40 years or older, pregnancy or related condition, genetic information, and, in certain specific circumstances, marriage to a coworker or any other status protected under federal, state, or local law. POST OFFER BACKGROUND CHECK AND MOTOR VEHICLE REPORT (MVR) REQUIRED. Note: Some information in your application may be public information under the Colorado Open Records Act.