Atherton, CA Full-time; Hourly position. Flexible schedule. On-call as needed. COMPENSATION:
- $95,000 - $144,000/year, DOE & Negotiable
- Discretionary Bonus (Up to 20%)
- Health Insurance
- Paid Vacation, Sick days
- Paid rest & meal breaks
- Regular reviews & advancement opportunities
ABOUT US: Excellence Services LLC is a professional private-owned company that provides luxury service for one HNW family exclusively. We help our client enjoy their life and encourage employee success. SUMMARY: We are seeking a responsible Family Assistant whose primary responsibilities will include (but are not limited to) family management, property management, childcare, and personal event service. An ideal candidate should be forward-thinking, have great attention to detail, have the ability to work under pressure, have a flexible schedule, and be willing to wear multiple hats. It is essential to be quick-thinking to prevent or solve any issues that may arise. PRIMARY DUTIES: Personal/Household Assistant:
- Manage Family's personal calendar to ensure Principal's are up to date with high priority events. - Birthday's, weddings, medical appointments, etc.
- Answer and make phone calls on behalf of the family: Schedule/cancel personal appointments, create travel itineraries, and prepare logistic documents.
- Accompany family to trips, outside events, activities, and appointments.
- Assist the Estate Manager to be his eyes and ears . The candidate will be asked to assist with research, and troubleshoot issues when necessary.
- Maintain an approved product list for home and personal items, including sourcing information. - Keep an inventory of personal items for principals, and restock as needed. Manage PAR lists.
- Monthly/weekly purchase order submission, get approval, place orders, and track delivery status.
- Shop for household items as needed, prepare and submit expense reports, oversee onsite vendors as needed.
- Update and maintain Google Contacts. Ensure information is synced to phones.
- Purchase gifts, develop and maintain gift tracker, and review and audit receipts.
- Good organizational skills to maintain closet systems, and toiletries.
- Manage seasonal wardrobes and clothing size rotations.
- Provide driving services to the Principals and their family as needed.
Nanny:
- Work closely with the children's parents to aid and assist with childcare whenever necessary.
- Carefully research and propose age appropriate local activities and resources, register attendance, and accompany children to activities.
- Able to transport children to and from play dates, outings, classes, etc.
- Assist children with homework and school projects in an interesting, engaging manner.
- Liaise with children's schools, track and report to parents on school progress.
- Develop children's independence; help them be self-motivated, and guide them on etiquette and manners.
- Develop and implement a sanitation schedule of toys, surfaces, handles, etc.
- Engage activities at home, scheduled outings, themed weekends, etc.
- Ensure children's timetable is adequate and allows for the day to run smoothly.
- Able to prepare fresh and healthy snacks. Work with the Chef to develop child-friendly menus.
- Cook breakfast and meals for children and the family as needed.
- Light chores.
REQUIREMENTS:
- Have at least 3 years of management experience.
- Have experience managing 3+ subordinates.
- Bachelor's degree or above.
- Flexible schedule with weekend and holiday availability.
- Proven experience working as a personal assistant is required.
- Experienced working with preschool and school-aged children is preferred.
- Experienced with 2+ children in a private home domestic setting is preferred.
- Must be able to build a positive rapport with children. Intuitive to the needs of the children.
- Willing to travel with family both internationally and domestically.
- Highly organized, detailed oriented, proactive, excellent time management skills, and service-minded.
- Attentive to Principals' preferences and style. Can take direction and accept feedback.
- Well-groomed, professional, active, fit, and non-smoker.
- Reliable and punctual. Long-term intent only.
- Excellent communication skills and ability to multitask.
- Creative, energetic, positive, happy, compassionate, and calm under pressure.
- Resourceful and takes initiative to follow through and complete tasks timely. Willing to assist with the day-to-day functioning of a busy family and household.
- Ready for pre-employment health screenings, including physical, psychological exams, and drug tests; annual flu vaccination required.
- Annual flu shot required.
OUR CORE VALUES:
- Principals' First: Always put our principals' needs and interests first.
- Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.
- Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.
- Dedication: Shows a deep commitment to the role and the company.
- Accountable: Takes ownership of tasks and completes thorough due diligence.
- Independent: Thinks and acts independently. Able to be self-taught and keep improving.
- Resilience: Never complains or shies away from work. Welcome feedback and can thrive under pressure.
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