The incumbent will provide information, assistance, options counseling, and follow-up services to improve or enhance the quality of life for individuals with disabilities and caregivers; connecting to program areas, which include the Community First Choice Options Waiver Program; Disabilities Options Counselor Program; Disabilities Apprenticeship Program; Maryland Access Program/Federal Financial Participation; State Public Guardianship Program, State Senior Care Program; State Senior Information and Assistance Program; and Title III-E Family Caregiving Program. Work is performed under the supervision of a Community Developer IV or other designated supervisory position.
Examples of work:
- Incumbent assist with completing tasks related to data collection, statistical and narrative reports and other administrative functions; assist with providing case management services and/or functions in the area of administration, and daily activities within assigned programs.
- Assist with program analysis, client eligibility, and screening program participants.
- Ensure clients are provided with current information that links them to program and services; assist with researching and identifying service needs for targeted populations.
- Provides counseling to clients and other assistance required in assigned program.
- Distribute and disseminate promotional and programmatic material throughout the community via speaking engagement, information tables and other outreach opportunities that can occur during evening and weekend hours.
- Prepare correspondence and referrals regarding program services to agencies, individuals, or the community.
- Willingly and cooperatively performs tasks and duties which may not be specifically listed in the class specification or position description, but which are within the general occupational category and responsibility level typically associated with the employee's class of work.
Minimum qualifications:
Bachelor's degree in Social Services, Sociology, Psychology, Business or Public Administration or other closely related fields; plus responsible work experience that included coordination of group activities, preferably working with disadvantaged individuals; or an equivalent combination of education and experience.
Preferred qualifications:
- Knowledge of sources of information and research methods in the fields of sociology, community planning, or public administration, especially as related to the particular program aspect of community development to which assigned.
- Knowledge of human relations and group behavior, especially with respect to organizing and eliciting support for improvement programs for the disadvantaged.
- Knowledge of the interrelationships of a variety of federal, state, and local public works, social service, law enforcement and educational functions, institutions and agencies.
- Ability to work effectively as a team member.
- Ability to work effectively with diverse population or their group representatives.