Location: Mill Creek,WA, USA
Join our FEC Team!
Fun and friendly environment
Lead memorable activities for families
Flexible and consistent hours
Competitive wages
Tip pool
Paid training
Paid sick time
401(k) with employer match (upon eligibility)
Referral program
Opportunity for advancement
Fitness-casual dress code
Employee discounts
$19/month gym membership at Magnuson Athletic Club
Job Summary
Arena Sports Family Entertainment Center (FEC) Hosts are conduits for customer fun. Whether it's greeting customers, helping them with the rules and safety protocols of the attractions, or just making sure things are running smoothly our FEC Hosts are on the front lines providing enthusiastic customer service and support so everyone can have a great time.
Company Overview
Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers.
Mill Creek FEC Attractions: Ropes Course, Climbing Wall, Laser Tag, Bowling Alley, Mini-Golf Course, Arcade, inflatable FunZone
Magnuson FEC Attractions: inflatable FunZone
Issaquah FEC: inflatable FunZone; Coming soon - Laser Tag, Escape Rooms, Sports Simulator, Arcade!
Responsibilities
Complete opening and closing safety checklists for your attraction
Greet customers
Explain safety rules, policies, and how to purchase entry to customers
Answer customer questions about the different FEC attractions including rules, policies, and hours of operation
Adhere to FEC safety rules
Set up, clean up, and maintain the attractions. Tasks may include deep cleaning, testing, and fixing equipment.
Ensure customers are following rules and policies
Performs other related duties as assigned by the Supervisor or Manager
Qualifications
FEC Hosts are team players who are enthusiastic, friendly, reliable, detail-oriented, and willing to go the extra mile for all customers.
Previous customer service experience is preferred but not required.
Must be able to communicate clearly.
Must be able to work weekends.