Family Office Accounting Manager Job Description Full Time |Hybrid in La Jolla, CA 92037Company Overview At Plumb, we focus on the numbers so our clients can focus on growing their business- helping them save time and gain clarity while remaining in control. We provide premier family accounting and bill pay services to ultra-high net worth (UHNW) families and family offices nationwide. Our 13 Principles ( are at the core of who we are and continuously strive to be. Who we are (as individuals and members of the Plumb community) is consistently reflected in what we do. If you embrace a similar mindset, we encourage you to read on. Core Job Functions At Plumb, our Family Office Accounting (FOA) Managers are resourceful problem solvers and strategic, business-minded professionals who thrive in a fast-paced working environment. FOA Managers are critical thinkers and remain calm under pressure. FOA Managers are experts at balancing detailed projects and tight deadlines. FOA Managers analyze challenges, identify solutions and execute.
- Team Operations and Management - Understand the metrics of a successful, engaged team that works efficiently and effectively in providing our services to clients.
Review and analyze Client's Monthly Financial Reports, Budgets, Tax Organizers, and special projects for accuracy with expediency. Ensure Bill Pay Review and Approvals adhere to internal controls and processes. Ensure division financial objectives are met by forecasting requirements, preparing annual budgets, scheduling expenditures, and analyzing variances. Study client and team profitability to find efficiencies in process and/or tools to increase margins. Ability to handle conflicting priorities - Team Development - Ensure employees are engaged, trained, capable and providing the best customer service to your assigned client base.
Manage day to day deliverables, prioritize team workload, maintaining metrics to be consistent with set goals and deadlines. Provide mentorship, technical training, and collaborate with peers to support the evolving needs of your team. Train, develop and coach your team. Assist in career mapping and personalized training plans to help motivate and foster your team's success. - Client Management - Oversee client interactions to ensure your team is consistently providing excellent client service by meeting and exceeding expectations.
Assist in implementing client retention strategies. Ability to customize the client experience and develop relationships to meet specific goals and needs. From onboarding new clients to ensuring issues are resolved with urgency, keep your teams focused on the numbers so our clients can focus on building their business. Set clear objectives and manage expectations through proactive communication, thorough financial analysis, and problem solving. - Think Plumb- Bring new ideas to the table that add value to our Plumb community: focus on responsive solutions that help manage client and team expectations. Model Plumb Principles in action to staff and instill these principles into your team.
Software Skills The following software systems are used frequently, and extensive experience is highly preferred:
- QuickBooks Online
- Sage Intacct
Skillsets and Recommended Requirements We are looking for a candidate who can handle the managerial aspects of getting the job done while streamlining processes to ensure profitability and the growth of your team going forward. Here are the primary skillsets and characteristics a successful candidate will possess:
- Bachelor's Degree in Accounting or Finance or equivalent experience required
- Experience with High Net Worth families and individuals highly preferred.
- 5+ years in Management experience
- Organized, detail-oriented, and ability to be a task master if/when necessary.
- Strong communication skills (written and verbal) and presentation skills.
- Experience working remotely and tracking time.
- Experience managing internal processes and finding efficiencies.
- Experience handling multiple accounting clients at one time preferred.
- Experience managing the relationship of multiple clients at one time preferred.
- Family Office Accounting Industry experience preferred, including: K-1 reconciliations, bank reconciliations, brokerage reconciliations, financial reporting and analysis, private equity tracking, annual tax organizer, etc.
- Intermediate to advanced computer skills working with various office equipment, computers and programs including databases, Word, Outlook, PowerPoint, and Excel.
First 30 Days: Learning and Observing
Onboarding and Understanding - Familiarize with Plumb's 13 Principles, company policies, processes, and systems.
- Understand the team's client portfolio including needs, reporting calendar, deadlines, and key deliverables.
- Review recent financial reports to grasp the client's needs and any critical issues.
- Train on incentive calculations, utilization reports, time tracking and profitability.
Building Relationships: - Establish relationships with key stakeholders, with peers and employees by participating in Manager Huddles and scheduling one-on-one meetings with direct reports.
- Meet with team members to understand their roles, challenges, and expectations.
Assessing Current Processes: - Evaluate the current financial reporting process, tools, and technologies.
- Identify key areas of improvement, risk, or inefficiency.
Days 30 to 60: Contributing and Collaborating
Deeper Analysis and Assessment: - Continue reviewing financial statements and supporting documentation for accuracy.
- Identify and address any immediate risks or discrepancies in financial reports.
- Conduct an initial assessment of team capabilities and workloads.
- Fully understand capacity to assist in leadership planning.
Process Improvement: - Begin proposing changes to streamline the financial reporting process.
- Propose any systems or software gaps and enhancements.
Quick Wins: - Implement any small, quick improvements in financial reporting processes.
- Support the team in meeting near-term deadlines, ensuring quality and timeliness.
Days 60 to 90: Driving Initiatives and Delivering Results
Owning Financial Reporting Process: - Take full ownership of the financial reporting cycle, including month-end, quarter-end, and year-end close processes.
- Ensure accuracy, consistency, and deadlines are met.
Implementing Larger Process Changes: - Collaborating with peers, roll out significant process or system improvements identified earlier with a focus on automation.
Performance Monitoring: - Maintain metrics for ongoing performance of the financial reporting team.
- Ensure continuous improvements in reporting accuracy, timeliness, and team efficiency.
Strategic Involvement: - Start providing input into broader strategy discussions.
- Ensure that financial reporting is aligned with the company's overall business objectives.