Family Partnership Center Ambassador Volunteer Opportunity Family Partnership Center (FPC) Ambassadors are unpaid volunteers who create a welcoming environment for FPC visitors and assist with connecting people to services. The FPC is available to the community as a place to come together for conversation and the exchange of ideas, to participate in athletics and arts programming, and where a variety of nonprofits co-locate and collaborate to offer enhanced services that create real access supporting everyone's right to thrive. Ambassadors enthusiastically support, practice, and communicate the agency's mission and statement of values. Our mission is to bring people together to find the support they need, improving their lives and communities, and building a stronger, safer Hudson Valley. Our Agency Values
Integrity - Being honest and trustworthy
Compassion - Extending empathy and understanding to others
Hope - Believing in the strength of the human spirit and heart, to emerge and thrive in the face of challenge
Diversity - Promoting a vison of community comprised of wide-ranging assets
Respect - Treating all individuals with dignity and without judgement
Community - Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives
Justice - Promoting social and economic equity and fairness
Quality - Striving for excellence in every aspect of our work
Requirements:
- Genuine interest in connecting with the community and providing help to people in need
- Willingness to learn about Family Services, the Family Partnership Center, and best practices in providing information and referrals
Responsibilities:
- Provide friendly greeting and warm welcome to all FPC visitors
- Use active listening skills to serve as an ambassador of the FPC and assist with building directions, escorting visitors to their destination, identification of available services and a warm hand-off to service providers, and other reasonable visitor and staff requests.
- Alert Security and/or Facilities as needs arise
- Keep main entryway neat, orderly, and inviting
- Provide or assist with building tours as needed
- Assist at FPC events including greeting, ushering, and providing directions
Competencies:
- Comfortability approaching and interacting with a diverse population in a kind, respectful, and professional manner
- Personal alignment with agency values
Other Requirements: - Complete the standard Family Services background checks
- Complete required training, including on-site orientation
- Have reliable transportation to and from the Family Partnership Center for selected shifts
- Commitment to at least one 4-hour volunteer shift each month
Work Environment: Mostly indoors in a comfortable, climate-controlled, accessible multi-floor building Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ...@familyservicesny.org. We are an equal opportunity employer and our goal is to be a diverse workforce representative of the community we serve. Family Services, Inc. follows federal, state, and local laws prohibiting discrimination in hiring and employment. We do not discriminate against employees or applicants in violation of those laws. Must be authorized to work in the United States without work sponsorship.