Position Summary: The Family Store Regional Manager is responsible for the daily operations and oversight of the staff; production and sales; store maintenance; customer development; banking and record keeping procedures at 2 - 4 stores in their assigned region.
Essential Responsibilities:
- Maximize net income by increasing sales and reducing expenses.
- Ensure the store manager is scheduling employees to ensure coverage during all hours of operation.
- Supervise managers and other in performance of duties to ensure compliance with directives and guidelines.
- Provide training for new personnel.
- Oversee recordkeeping, reporting and cash handling.
- Attend monthly staff meetings and keep personnel informed of new policies and directives.
- Maintain good customer relations.
- Report safety hazards. Responsible for the protection of personnel, property, and building.
- Supervises store managers, staff, and volunteers, including full cycle employee management.
- Oversees the product acquisition and sales processes.
- Ensures the store maintenance, appearance, OSHA, and workplace safety requirements are maintained.
- Develops and implements production, in-store marketing, and sales strategies.
- Implements product control procedures.
- Keeps income and expenses within budgeted parameters.
- Perform other duties as assigned.
Qualifications:Education/Experience:
- High School Graduate/GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
- Associate degree in business administration, retail sales or marketing preferred
- 2 years of management experience
Skills, Knowledge & Abilities:
- Available to work early and late shifts, holidays, and most Saturdays, in order to observe and providetraining to all store employees.
- Maintain confidentiality.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals.
- Ability to write routine reports.
- Ability to effectively present information in one-on-one and small group situations to customers, clients,and employees.
Computer Skills:
- Proficient in Microsoft Office 365
- Working knowledge of TEAMS and SharePoint
- Proficient in operating Point of Sales System
Certificates and Licenses:
- Must have and maintain a current valid driver's license and pass the Salvation Army Motor VehicleRecord check (MVR)
- Complete Safe From Harm training, and keep current as needed