Job DetailsJob LocationBronx, NYPosition TypeFull TimeSalary Range$52,500.00 - $52,500.00 SalaryDescriptionPOSITION: Family Team Conferences Coordinator (Preventive)REPORTS TO: Director of Family Support Services ProgramCLASSIFICATION: Full Time EXEMPT/NONEXEMPT: ExemptGENERAL DESCRIPTION: LSSNY's Family Support Services (FSS) Program will combine culturally responsive case management and evidence-based case practices in a commitment to equity in partnerships with children and families referred for preventive services. The program will assess child safety, promote well-being, and address risks as they emerge. Providing services to address the individual needs of the child(ren) and family members for an anticipated range of 6-12 months. The program will prioritize the assessment and monitoring of child safety, risk and well-being on an ongoing basis. Family Team Conference (FTC) Facilitator is responsible for facilitating and tracking all conferences as required by the Administration for Children's Services (ACS) utilizing the Family Team Conference Model. MAJOR DUTIES AND RESPONSIBILITIES:
- Facilitate Family Team Conferences and Service Termination Conferences;
- Maintain fidelity to the evidenced-based practices for the program;
- Hold pre-conferences and debriefings;
- Track activities related to FTC conference include timeliness and completion rate;
- Assess the strengths and needs of each child and family member in consultation with the interdisciplinary team and specialty consultants;
- Ensure all recommendations to FSS case planners and other service providers are communicated and captured in the action plan.
- Identify, evaluate and address all safety and risk concerns during conferences;
- Participate in meetings and present FTC data.
- Complete, timely documentation in Connections and related agency databases.
- Monitor and ensure that all agency facilitated FTCs are documented in connections.
- Facilitate a program determined minimum of conferences per day.
- Attend inter/intra agency meetings to share information, develop policies and procedures.
- Conduct Quality Assurance activities related to Family Team Conferencing (i.e., monitor the quality of the FTC summaries and outcomes).
- Monitor outcomes related to identifying performance trends, best practices and opportunities for improvement;
- Collect statistical data on Family Team Conferences and compile and present reports every month.
- Provide ongoing education and training to clients and staff on Family Team Conferencing.
- Ensure adherence with the agency, ACS and OCFS policies and procedures;
- Act as a liaison for translation services.
- Assess the safety and well-being of clients as appropriate.
- Assist Case Planners, Social Workers, Supervisors, and Directors as needed, seeking new ways to make the program more efficient and successful.
- Ensure compliance with local, state, and Federal rules and regulations, including but not limited to HIPAA.
- Attend Children Services Team Meetings as needed.
- Serve as liaison for ACS facilitators and LSSNY.
- Participate in all required LSSNY training.
- Other related duties as assigned by the supervisor.
QualificationsQualifications:
- Two years of FTC or similar experience in child welfare is preferred.
- Must be proficient in Microsoft Excel, Word, and PPT.
- Exceptional mediation skills to effectively facilitate group conference situations.
- Strong clinical skills and strength-based perspective.
- Strong verbal and writing skills.
- Excellent organizational skills
- Ability to handle multiple tasks at one time.
- Knowledgable of core principles and standards for NYC Child Welfare system.
- Ability to travel in and around New York City
- Order supplies when needed.
- Maintain daily log (i.e., the sign-in sheet from visits, metro cards, etc.).
- Perform other duties as assigned.
SUPERVISES: N/AEDUCATION
- Master's in Social Work or closely related field preferred.
- Bachelor's degree in social work, psychology, sociology, or human services; Master's degree required.
EXPERIENCE:
- Two years minimum experience in child welfare or related service area.
SKILLS & ABILITIES:
- Ability to engage and motivate clients.
- Proven ability to work collaboratively with co-workers.
- Excellent communication and presentation skills (writing and speaking), including the ability to facilitate training.
- Knowledgeable about substance use and mental health clinical issues.
- Knowledgeable about working with foster care youth and children and families at risk.
- Crisis intervention skills.
- Clinical assessment skills.
- Strong organizational skills, a high degree of attention to detail.
- Ability to work independently and in a team/partnership environment.
- Experience and facility with Microsoft Office Applications.
- Facility with OCFS CONNECTIONS and PROMIS.
- Ability to manage time effectively, multi-task, and determine priorities.
- Resourceful.
- Ability to work flexible hours as needed.
- Bilingual (Spanish) a plus.
DATE REVISED: 3/11/2020