Location: Pittsburgh,PA, USA
Description
In this role, you will be responsible for the management of defined accounts in a specified geographic region in the Dermatology therapeutic area, specifically supporting our customer's products. The FRS will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include call center services (HUB), sales, marketing, patient access, market access, and other collaboration partners.
Key candidates will have:
* Strong interpersonal skills, including high sense of urgency and consistent responsiveness
* Ability to work effectively in a dynamic/diverse environment that requires adaptability and willingness to navigate ambiguity
* Tenacity & determination to see through complex scenarios to resolution
* Keen emotional intelligence and inherent nature to partner with people working as a team
* Strategic mindset and strong organizational skills
* Desire to support our clients and healthcare professionals in their mission to serve patients
Responsibilities include ensuring understanding of reimbursement process, field reimbursement services, and patient support program. You will:
* Manage daily activities that support appropriate patient access to our customer's products in provider offices and work as a liaison to other patient assistance and access support services offered by our customers (i.e. HUB, Call Center, Specialty Pharmacy Services)
* Act as an extension of the call center and/or HUB and provide live one-on-one coverage support
* Serve as payer expert for defined geography and communicate payer changes to key stakeholders promptly
* Offer office education during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution
Essential Requirements:
* Bachelor's degree
* Minimum two years' experience in public or private third-party access arena or pharmaceutical industry in managed care, clinical support, and/or sales
* Experience with specialty products
* Demonstrated ability to educate offices on access processes
* Must live within territory or within territory boundaries
* Desire to solve problems
* Interpersonal awareness
* Pharmacy Benefit - Knowledge & Experience
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.