Field Access Specialist
: Job Details :

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Territory Location: North Carolina, South Carolina, and FloridaPrimary Responsibilities:Usually works with minimum supervision, conferring with supervisor on unusual matters. Assignments are generally specific.Manage daily activities that support appropriate patient access to our client's products in various provider sites of service and work as a liaison to other patient assistance and patient services offered by our clients. Scope and approach to the activities are defined by the client's legal and compliance departments and may vary.Activities may include, but are not limited to:Review patient insurance benefit optionsIdentify alternate funding/financial assistance programsCoordinate with our client's patient support services programs representativesEducate physician office staff on the use of our client's patient assistance and patient services, including affordability offeringsDeliver interactive educational presentations at various provider sites of serviceProvide information on relevant healthcare topics related to our client's productsCommunicate and collaborate with client cross-functional teams to include but not limited to sales representatives, account managers and district managersPrioritize activities and abide by processes to maximize effective coverage of accounts and track progress while adhering to policies, procedures, and performance metricsServe as a peer buddy within the teamLeverage access knowledge and utilize resources to aid account and effectively build customer partnershipsPerforms other related duties as assigned.Experience and Educational Requirements:Minimum of three years directly related and progressively responsible experience in a medical practice, private or third-party reimbursement arena, or pharmaceutical industry in sales, managed care, or clinical support. Experience within healthcare provider support such as a physician practice, patient assistance program, or similar pharmaceutical/biological support program preferred.Professional experience:Bachelor's degree preferredMinimum of 3 years access experience requiredMinimum Skills, Knowledge, and Ability Requirements:Knowledge of private payer, Medicare and Medicaid structure, systems, and specialty pharmacy and retail pharmacy processUnderstanding of benefit verifications and prior authorization requirementsKnowledge of operational processes within the physician office, specifically related to prior authorizationsAbility to effectively interact with provider office staffAbility to communicate reimbursement and access topics concisely and clearly to provider staffAbility to coordinate issue resolution with provider sites of service and client support resourcesPublic speaking and presentation experience preferredDemonstrated teamwork abilitiesUnderstanding and comfortable with escalating issues to direct Manager in a timely mannerAbility to work independentlyAbility to manage expenses within allocated budgetsAverage computer skills: MS PowerPoint, MS Excel, MS Word, and MS OutlookSpecific knowledge of local payer policies related to a specific client product will be acquired during training sessions.All interactions with allied health professionals require detailed attention to customer needs and satisfaction. In addition, and most importantly, all access activities are required to be conducted and managed within all appropriate legal and regulatory guidelines and require continuous monitoring of compliance with such guidelines and laws.This position may require credentialing for specific facilities. This process includes passing limited medical examinations and may include some vaccinations and documentation review.Work Environment:The team member will work remotely and maintain a home office. The team member will travel across the United States for presentations and client meetings and may have a defined territory. Travel may be three to four days per week. Communication will include weekly participation on team and client conference calls and maintaining email.Physical and Mental Requirements:Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing.Visual requirements are for close vision, distance vision, peripheral vision, and ability to adjust focus.75% or more time is spent looking directly at a computer.Team member is frequently required to stand, walk (or otherwise be mobile).Up to 80% overnight travel required.Valid driver's license is required.Ability to deal with stressful situations as they arise.What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.Equal Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.###.#### or email hrsc@. We will make accommodation determinations on a request-by-request basis.Affiliated CompaniesAffiliated Companies: Xcenda, LLCAbout UsCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.#J-18808-Ljbffr