The Home Depot
Location: Hawthorne,NY, USA
Date: 2024-12-18T12:12:00Z
Job Description:
The Field Director Services (FDS) is responsible for overseeing and directing a team comprising District Services Managers (DSM), Assistant Market Managers (AMM), Branch Install Managers (BIM), and Sales Managers (SM) across a multi-district geographical services area. The FDS will focus on pipeline, conversion, customer service and provider management to achieve profitability while delivering an excellent installation experience for Home Depot customers. The FDS is accountable for leading and developing a team of high-performing field associates, communicating the strategic vision of Home Services, ensuring safety of all associates and compliance with all regulations and requirements, and meeting or exceeding targets for assigned sales plans. Key Responsibilities: - 15% - Cross-Functional Collaboration - Regularly engages with and communicate initiatives to field leadership including RVPs, regional support teams, and D - Ms to ensure field connectivity. - 65% - Services Leadership - ...Director, Field, Customer Experience, Service, Leadership, Sales, Retail, Business Services
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