Description:
Position: Field Operations Manager
Overview: The Field Operations Manager oversees a team of field technicians engaged in cleaning and maintenance services, including carpet cleaning, window cleaning, and construction cleaning. This role ensures efficient project execution, high-quality standards, and client satisfaction.
Key Responsibilities:
- Team Leadership: Lead, mentor, and manage the team to create a collaborative, results-focused environment. Assign tasks and schedule technicians for optimal resource utilization.
- Project Coordination: Prioritize and coordinate cleaning and maintenance projects, ensuring they meet deadlines and budget constraints.
- Quality Assurance: Uphold high-quality service standards, conduct regular inspections, and verify that work meets client and company expectations.
- Resource Management: Oversee inventory of equipment and supplies to ensure the team has the necessary tools.
- Client Communication: Serve as the primary client contact, addressing concerns, resolving issues, and maintaining positive client relationships.
- Safety and Compliance: Enforce safety protocols and ensure all technicians are trained in safety procedures to comply with regulations.
- Reporting and Documentation: Maintain accurate project records and generate reports to track key performance indicators.
Work Environment: Primarily field-based, with some flexibility in hours to accommodate project needs.
Job Type: Full-time
Location: In-person
Salary: $50,000 - $60,000 per year, depending on experience
Benefits:
- 401(k) with matching
- Dental, health, and vision insuranc
- Paid time off
- Referral program
Requirements:
Qualifications:
- Proven experience in a managerial or supervisory role within the cleaning or maintenance industry.
- Strong leadership, communication, and organizational skills.
- Knowledge of cleaning processes, equipment, and materials.
- Ability to prioritize tasks and solve problems effectively.
- Commitment to safety and regulatory compliance.
- Comfortable with using computer programs for scheduling, reporting, and communication.
- Bilingual proficiency in Spanish and English is preferred.
Compensation details: 50000-60000 Yearly Salary
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