Field Service Engineer (Controls)
: Job Details :

Position Details: --- Title: Field Service Engineer (Control Systems) --- Locations: o New Orleans, LA o Seattle, WA / Pacific Northwest --- Travel: This is a high travel position that will require travel in segments of anywhere from a day in length to several weeks (for large installation / commissioning projects), primarily throughout the Gulf of Mexico, but occasionally in the Caribbean, Pacific Northwest or other international locations near shipyards / ports. For longer jobs, you will be flown home every couple of weeks for a weekend. And when you are not travelling to a job site, you will either receive down time at home, provide technical phone support to customers from home or occasionally work out of one of company's local depot, performing in-house overhauls, maintenance, etc. --- Compensation: Target base rate -$32/hr to $35/hr (candidates with significant experience directly related to company's industry and operations may be considered for higher base rates). Annual W-2 is typically over $90K with per diem, travel O/T, etc factored in. o Bonuses/Additional Compensation: Because this is a travel position, you will receive per diem during all travel and overtime is paid at 1.5X after 40 hours. Relocation assistance can be provided if needed. --- Benefits: The company offers an excellent benefits package with highly subsidized health & welfare benefits (with an option of zero-dollar high-deductible plan); fully subsidized dental and vision coverage; up to 5% employer-match program; flexibility with PTO; great career growth opportunities; Employee Stock Share Program; safe and collaborative culture. Position Description: In this role you will work specifically with company's proprietary Propulsion Control Systems and be responsible for servicing the systems onboard ships both in port (at shipyards) and/or at sea. You will provide technical troubleshooting, maintenance and repair support as well as commissioning and installation of new systems associated with propulsion control. The position requires availability to travel (domestic and international) to attend service and training in planned or short notice demands. Weekend and holiday travel is uncommon, but occasionally required. Typical jobs range anywhere from one to four days length, although larger commissioning projects can last up to several weeks. You can expect to receive significant (and continued) On-The-Job Training as well as formalized equipment training at Kongsberg's International HQ in Norway. Some specific responsibilities include: --- Technical support on Propulsion Control systems and associated hardware / software. --- Commissioning work on new builds and upgrades to existing installations. --- Technical assistance to Sales & Marketing and Aftersales. --- Provide in-house technical support by phone and email to internal and external customers --- Follow-up with appropriate technical department after service jobs. --- Develop qualifications by participating at internal / external courses and education. --- Report problems and suggest improvements using KM Quality Tools as QC Responsible. --- Identify and report incidents, improvements, and needs to Service Manager. In order to be successful in this role, you should have a strong technical background in electronics / electrical systems and concepts (such as PID controllers, filters, communications protocols, etc), ideally associated with shipboard propulsion control systems and related equipment. You should also be comfortable navigating computer operating systems and software packages, including PLCs and SCADA. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (up to 220VAC). You should also be comfortable working at heights and in confined spaces. And you must be service-minded and customer-focused. A valid passport is required for hire.