Field Service Engineer
: Job Details :

📣 Now Hiring: Field Service Engineer Attention all entertainment lighting pros (field service engineers, electronics engineering technicians, engineering technicians, and engineering technologists)! Are you looking for a great work environment? Our client, Lighting Services Inc, is currently seeking a Field Service Engineer with technical knowledge and experience in architectural and entertainment lighting and a willingness to travel to join its team. This is an onsite position with significant travel required. It has an anticipated annual salary range of $50,000 - $70,000. Key Onsite Responsibilities: • Work closely with Inside Sales and Technical Services on all CONTROLTrack and Wireless Control projects to ensure the customer's control design matches and can support their design intent • Act as a Project Coordinator on large projects ensuring proper document control processes are followed • Respond to technical questions over the phone, email, and video calls in an accurate and timely manner • Complete and update field service order paperwork and database in a timely manner • Test new products, communicate results, and provide feedback for development teams • Participate in trade shows, sales training seminars and other informational events • Prepare and conduct training sessions with accountability to training outcomes Key Offsite Responsibilities: • Commission/repair lighting systems and equipment at customer sites • Train clients on the operation of installed equipment • Deliver turn-on reports, corrected drawings, expense reports, and other paperwork, as deemed necessary • Identify site issues, accurately provide remedial information or equipment to address the issue, and create/implement follow-up steps, as necessary • Maintain and safeguard inventory of loaner equipment • Generate RMA's and issue loaner equipment, when necessary • Coordinate repair activities, ensuring repair technician understands issues with RMA equipment Required Skills/Abilities: • Ability to travel up to 50% of time, including overnight travel • Ability to work on a construction site and use hand tools, power tools, and electronic measuring devices • Ability to work nights and weekends, as needed • Ability to work effectively and efficiently with little to no supervision • Working knowledge of AutoCad, SolidWorks and AGI, or other photometric software • In-depth knowledge of electronics and/or electrical theories or practices • Personal computer skills with emphasis on Windows and Microsoft Office • Excellent technical and problem-solving ability • Excellent verbal and written communications skills. • Excellent interpersonal skills. • Excellent organizational skills. Education and Experience: • Bachelor degree in technical field or equivalent knowledge and experience • Significant experience with mains voltage and 3 phase electricity • Strong background in architectural and/or theatrical lighting systems (including basic understanding of lighting system layouts and wiring, etc.) Benefits: • Salary: competitive, commensurate with position, skill level and experience • Company 401K Safe Harbor Plan: 3% (based on annual salary) safe harbor employer contribution into an account regardless of whether the employee contributes or not • Medical / Insurance Contribution: 80%+ employer contribution, depending on plan • Life insurance: employer-paid coverage of your annual salary up to a maximum of $50,000. Additional voluntary life insurance amounts are available. • Other voluntary insurances available: Dental Insurance, Eye Care, FSA, Dependent Care Reimbursement, Short-Term Disability, Long-Term Disability, Accident, Critical Care, Legal Shield and IDShield. • 10 PTO (Vacation and Personal) Days (3 are needed for our December shutdown) • 10 paid Holidays annually • 7 paid Sick Days Lighting Services Inc is a proud Equal Opportunity employer. Applicants must be currently authorized to work in the United States. If you are a dedicated lighting professional who is ready to make a career move that you won't regret, apply today!