Field Service Engineer
: Job Details :

Our client is a designer and manufacturer of customized process equipment to produce sterile drugs is looking to add several Field Service Engineers. They manufacture moist- and dry-heat sterilizers, autoclaves, washers, chemical bio-decontamination units, isolators, stopper treatment, contamination control solutions and integrated systems with robotized handling for cost-effective manufacturing.The Field Service Engineer is responsible for providing maintenance, modification, installation, calibration, commissioning, validation, and technical support to users of equipment, to a standard consistent with the high quality of the equipment and with the reasonable expectations of the customers.Responsibilities:- Perform preventive and corrective maintenance outlined in technical manuals required on company product lines, this includes, disassembling, replacing, or repairing defective parts, reassembling as required, then adjusting and calibrating the machines using specialized tools- Troubleshoot, repair, or refurbish standard and special purpose equipment and system components- Perform validation activities such as installation qualification, operation qualification, performance qualification (IQ/OQ/PQ), thermal mapping and cycle development- Perform and supervise installation and acceptance tests- Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion, this includes but is not limited to, completion of service call certificates (SCC), relevant expense reports, calibration certificates and protocols- Develop and maintain effective communicative relationships with customers and managers- Communicate activities to customers to include scheduling of maintenance and estimated time of arrival for unscheduled work- Utilize provided product and industry knowledge to assure the customer's expectations of service are exceeded- Respond to routine customer and sales questions regarding equipment operation and performance or direct questions to more experienced colleagues- Maintain a courteous, smart and professional demeanor when working with customers, contractors, management and colleagues- Utilize customer protocols and standard operating procedures (SOP) when entering and exiting facilities- Follows all company and customer health and safety protocols and proceduresBase, $65 - $75K. After a ninety probationary period of employment, the FSE is eligible for a very generous benefits package which includes fully company paid medical, dental, vision, LTD and STD, and life insurance and a company car is provided. The FSE will also be eligible to enroll in a very generous 401K plan, the company matches 100% of employee's contribution up to 10%.There is OJT by partnering with another tech. Classroom training is in Sellersville PA the first month then work from your house. Philly or Allentown ideal. Monday through Friday travel, 70% is overnight travel, with $70 per diem plus an additional per diem bonus. You must be open to international travel to Canada, Mexico, Central and South America. Job 57613