Field Service Engineer- Manufacturing
MUST HAVE: Bachelor's degree or 3+ years experience in a manufacturing-related field service role
Join our team as a Field Service Engineer working with industrial heat exchange systems!
Are you a skilled Field Service Engineer in the manufacturing field with a talent for troubleshooting mechanical issues and delivering exceptional customer service? We are seeking a proactive professional to join our team and take charge of on-site field activities, manage industrial equipment installations, and collaborate closely with clients to offer tailored solutions. This individual will need to have previously worked with industrial heat exchange systems. If you're enthusiastic about problem-solving and committed to high-quality work, this could be the perfect opportunity for you!
What We Offer:
- Competitive Compensation: Competitive starting salary, commensurate with experience and qualifications.
- Direct Hire: Become a key member of our client's team from your first day.
- Travel and Adventure: Enjoy up to 50% travel, allowing you to see new places while you work.
- Career Development: Engage in challenging projects that provide opportunities for personal and professional growth.
Key Responsibilities:
- Site Engagement: Conduct on-site visits to gather data, work with customers to develop potential solutions, and oversee the installation of large industrial equipment to ensure compliance with industry and customer standards.
- Technical Troubleshooting: Address customer reports of equipment issues, conduct thorough analyses, and implement solutions to restore equipment functionality.
- Customer Collaboration: Maintain open communication with customers, offering timely updates and building strong relationships to ensure high levels of customer satisfaction.
- Inspection and Quality Control: Review performance data and customer reports, inspect faulty or damaged equipment, and analyze findings to pinpoint the source of problems.
- Team Coordination and Reporting: Work with Field Service, Engineering, and other departments to expedite service and maintain comprehensive records. Provide regular updates to the Field Service Supervisor and suggest corrective measures for recurring issues.
Qualifications and Skills:
- Educational Background: Bachelor's degree or at least three years of experience in a manufacturing-related field service role, or an equivalent mix of education and experience.
- Technical Acumen: Strong ability to diagnose and solve technical problems, with a keen eye for detail and a thorough understanding of equipment functionality.
- Communication Abilities: Excellent verbal and written communication skills, with a focus on clear and effective interactions with customers, vendors, and team members.
- Professional Attributes: Capability to thrive in a dynamic environment, juggle multiple tasks efficiently, and collaborate well with others.
- Availability Requirements: Must be punctual, maintain consistent attendance, be able to work on-site, and be available for overtime when necessary.
Join our team and make a meaningful impact in a role that values your skills and dedication to customer service. Apply today to start your journey with us!
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.