Location: Baltimore,MD, USA
Leica Biosystems' mission of Advancing Cancer Diagnostics, Improving Lives is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you're helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
We are currently hiring the following position:
- Field Service Engineer
The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and installation of histology and pathology diagnostic equipment.
Come join a fantastic team! This position is part of the Field Technical Service department located in DC/Northern Virginia and will be fully remote. Travel is 80-90% with some overnight travel as business needs arise. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will be a part of the Field Service Engineer team and report to the Regional Field Service Manager responsible for providing industry leading service to our customer base. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on!
In this role you will have the opportunity to:
+ Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electro-mechanical, electronic and/or refrigeration instruments, receiving mentoring/ride-along from team members as required to achieve full competency on trained instruments.
+ Actively support the sale of service contracts, assist sales representatives and service team members with system configurations and upgrades, and provide feedback on ways to improve financial performance to generate service revenue.
+ Effectively communicate with internal colleagues and external customers within established time guidelines to meet customer expectations. Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
The essential requirements of the job include:
+ Associate's degree
+ At least 1 year of experience in the installation support, maintenance, modification and/or repair of mechanical, electro-mechanical, electronic and/or refrigeration instruments or equivalent military experience.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel throughout the region of Maryland, Virginia, Washington D.C. and surrounding areas.
+ Must have a valid driver's license with an acceptable driving record
It would be a plus if you also possess previous experience in:
+ Troubleshooting and networking/IT system upgrades.
+ Diagnosing and repairing medical devices
+ Field Service Engineering for electrical/mechanical/biomedical equipment or scientific instruments.
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
The hourly range for this role is $33.00 - 38.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
This position services Maryland, Virginia, D.C. and surrounding areas with significant time spent in Charlottesville, VA.
***Must reside within Territory***
#LI-Remote
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
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