Location: New York,NY, USA
MILITARY VETERANS
This company has an immediate opening for Field Service Engineers to work Monday-Friday days and very low overnight travel for a field service position, with two major East Coast locations.A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting and setting up complex systems, and have a passion for learning new technology. Commission, troubleshoot and service the most advanced lighting control systems. In this position, you would be a key part of an expanding Field Service team, as the expert at customer sites ensuring that our advanced lighting systems are commissioned properly and serviced post-installation.This role is an integral part of our customer-focused business model as customers are the foundation of our business. Build your career in an innovative, growing company by developing a working knowledge of these systems and supporting the customers.Responsibilities:- Deliver exemplary customer service to customers in the field- Become proficient in servicing Systems while following field service procedures- Troubleshoot and repair commercial system installations- Coordinate with on-site contractors and facility managers to ensure proper system installation- Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades) - Work independently from your home office to accommodate the ever-changing needs and priorities of customers- Serve as a technical expert for legacy systems and products- Stay aligned to company culture and values- Be passionate- Be flexible and adaptable to changing markets- Be an innovative thinker- Be customer focused- Be ethical Base salary, $90 - $100K, 15K or more in overtime. $400-$600 per month car allowance and mileage reimbursement, $5K sign on for relocation if needed. Great benefits, along with a lap top, phone, and an iPad.Great opportunity to get in with a cutting-edge technology company, travel (but not too much to make it taxing), and make excellent money and work with a great team. Job 57699