Syntricate Technologies
Location: New York,NY, USA
Date: 2025-01-24T19:59:42Z
Job Description:
Required Skills:
- Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart
- Hands Collaboration & Telephony Equipment Office Moves
- Hands-on Office Move Projects
- Good technical knowledge of Windows operating system (Windows 10)
- Knowledge on Microsoft Office 2016 (Office 365)
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Ability to perform remote troubleshooting and provide clear instructions
- Experience in Handling Windows Imaging Project
- Experience in software development, processes, and methods
- Good knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc.
- Ability to co-ordinate and interact with various teams to arrive at a quick resolution.
- Ability to organize workload for effective implementation.
- Ability to interact effectively at all levels with sensitivity to cultural diversity
- Ability to adapt new product support as organization evolves
- Knowledge on SCCM and Intune administration
- Knowledge on mass OS deployments
- Experienced in maintaining multiple OS image and hardware moels
- Experience in Microsoft OEM Pre-installation Kit (OPK) tools
- Knowledge of PXE and DHCP functionality