Field Service Lead (Montgomery Service Area)
: Job Details :

Innovate to solve the world's most important challengesAs a Lead Field Service Technician here at Honeywell, you will be responsible for providing technical support and service to our customers in Alabama. You will play a crucial role in ensuring the efficient and effective operation of our products and systems, and in maintaining high levels of customer satisfaction.You will report directly to our Field Service Supervisor and you'll work out of our Alabama location on a hybrid work schedule.In this role, you will impact the success of our business by:Providing on-site technical support and troubleshooting for our products and systemsConducting preventive maintenance and repairs to ensure optimal performanceCollaborating with cross-functional teams to resolve complex technical issuesTraining customers on the proper use and maintenance of our productsBuilding strong relationships with customers and ensuring their satisfaction with our servicesKEY Responsibilities:Provide on-site technical support and troubleshooting for our products and systemsConduct preventive maintenance and repairs to ensure optimal performanceCollaborate with cross-functional teams to resolve complex technical issuesTrain customers on the proper use and maintenance of our productsBuild strong relationships with customers and ensure their satisfaction with our servicesYOU MUST HAVE:Minimum of 3years of experience as a Field Service Technician or in a similar roleExperience working with open protocols (BACnet, Modbus, LON, etc.)Strong technical knowledge and expertise in relevant technologiesExcellent problem-solving and troubleshooting skillsAbility to effectively communicate complex technical concepts to both technical and non-technical stakeholdersExperience in conducting preventive maintenance and repairsWE VALUE:Associate's degree in engineering or a related fieldExperience with Tridium, Niagara, N4, EBI, or other commercial industrial systemsTridium Niagara CertificationExperience in the HVAC industryStrong Customer service skillsAbility to work independently and make sound decisionsContinuous learning mindset and willingness to stay updated with industry advancements BENEFITS OF WORKING FOR HONEYWELLIn addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information click here. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.Additional InformationJOB ID: req471752Category: Customer ExperienceLocation: 1 Chase Corporate Center, Suite 400,Birmingham,Alabama,35244,United StatesNonexemptGlobal (ALL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status..