Field Service Manager
: Job Details :

About FlightSafety InternationalFlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.Purpose of PositionThe Manager, Test Engineering leads and manages the Field Service teams that perform the installation of visual and display systems - new, modifications and upgrades - for full flight simulators in a fast-paced, dynamic environment.Tasks and Responsibilities* Establish a quality-focused environment to reduce rework and achieve high customer satisfaction.* Liaise between customer and program managers/project liaisons to ensure effective completion of projects.* Achieve schedule requirements and be able to adjust and compensate for schedule changes.* Identify opportunities for performance improvements and implement strategies to guide production operations.* Achieve optimum teammate levels to achieve forecasts and budget.* Develop and implement cross training and utilization program to achieve maximum productivity.* Effectively lead, manage and support remote (on-site) field service teams.* Travel expectations: 30% - 50%Minimum Education/ExperienceAssociates degree in applicable field and a minimum of 6 years related experience or equivalent combination of education and experience with a minimum of 4 years' experience in a supervisory role. Background in electro-mechanical or aerospace manufacturing a plus.Knowledge, Skills, Abilities* Leadership - Inspires and motivates others to follow by setting clear, meaningful, challenging, and attainable goals and expectations.* Adaptability- Quickly modifies behavior to maintain effectiveness when experiencing major changes in work tasks or work environment. Approaches change as opportunities for learning and development.* Results Oriented - Focuses on results and desired outcomes and how best to achieve them by ensuring that they and others stay focused on the objective and perform in accordance with clear expectations.* Teamwork - Cooperates and collaborates with all teammates to achieve common goals by sharing information or expertise; working together to solve problems in a positive manner while valuing the contributions of others.Physical Demands and Work Environment* While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.* The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance.* The employee is occasionally required to sit.* The employee must occasionally lift and/or move up to 50 pounds.* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.Nearest Major Market: TulsaNearest Secondary Market: Oklahoma