Field Service Rep
: Job Details :

Field Service Representative NeededCome join the Hillman Group!Hillman is an industry leader in builder solutions, committed to building stronger partnerships with the customers we serve. We engineer and deliver 114,000 products to the nation's top home improvement retailers equipping pros and project tacklers nationwide. At Hillman our spirit runs deep. Every person across every function is empowered to influence the company-bringing forth new ideas and finding better ways to do old things that's why we are seeking individuals who want to join a great team.Summary:Provides merchandising services and on-site customer support at customer locations to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations.Field Service Representative Benefits:Car AllowanceCell Phone Allowance$500 Referral BonusesIndependent and flexible scheduleCompetitive WagesComprehensive Health, Dental and Vision coveragePaid Time OffPaid Company HolidaysRetirement Savings PlanEmployee Stock Purchase PlansDayforce Wallet (Get paid weekly or daily for hours worked)Tuition reimbursement availableEmployee Assistance & Team Member DiscountsResponsibilities:Merchandising and Customer SupportTravels to and among customer store locations as required according to service schedule and as necessary to resolve issues.Maintains customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, placing customer orders, down-stocking product, removing defective product, placing POP material, and repairing displays and equipment.Store Display ResetsPerforms physical work necessary to tear down and/or assemble store displays, including racks and other prescribed display items according to the plan-o-grams.May provide direction and supervision to temporary or support personnel assigned to assist with the reset.Conducts Store SurveysCompletes customer service sheets and surveys as directedTakes photos of displaysFollows company policies and procedures to accomplish the followingMaintain and timely submit required records and receiptsFollow prescribed time reporting procedures and submits time worked accurately and promptly.Education:High school diploma or equivalent, college courses preferred.Qualifications:Two years field service or merchandising experience preferred, ideally in a large-scale retail environment.Able to read & execute store plan-o-grams in an efficient manner and use Word, Excel, and WindowsAble to regularly travel to and among store locations, with occasional overnight stays as required to effectively service the territory.Maintains valid driver's license and maintains a driver record acceptable under the provisions of Hillman's Vehicle Policy.Able to lift and carry up to 50 pounds occasionally.#BuiltHillmanStrong