Field Service Tech.
: Job Details :

Our client is seeking an experienced RF Field Technician. The individual in this role must be able to rapidly diagnose and correct issues and concerns at customer or other remote sites and in the service shop facility. The Field Technician will be responsible for addressing wireless systems to include but limited to mobile products, portable products, paging, base stations, repeaters, and remote products.The Field Technician will interface directly with the customer and therefore must be professional with excellent communication skills.Responsibilities:- Install, maintain, and provide technical support and service of wireless communications equipment- Provide hands-on and oversight of communications equipment and hardware installation such as base stations, repeaters, mobile devices, portable devices, wireless broadband devices, and CCTV equipment- Analyze and comprehend diagnostic test results to repair and program radios and wireless equipment- Diagnose, troubleshoot, repair, and resolve wireless communication equipment problems with customers in a positive and efficient manner- Service accounts by analyzing work orders; planning daily travel schedule; troubleshooting, investigating complaints; conducting tests; resolving problems- Document service and installation actions by completing work tickets, reports, and logs- Maintain customer confidence by keeping service information confidential- Always maintain professional rapport with customers by keeping them informed- Participate in after hours, on-call service schedule$24 - $26/hour DOE, overtime, medical, dental, vision, 401k, PTO, holiday pay.