Location: Macon,GA, USA
What you will do
We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment.
How you will do it
* Install, service, troubleshoot, repair, and perform maintenance on various retail security management solutions including: Electronic Article Surveillance systems (EAS), RFID systems, CCTV and Network Video Systems.
* Able to run low voltage cabling and or CAT 6 type wiring as required for installation or service
* Evaluates, diagnoses, troubleshoots, re-configures, and tests equipment and devices associated with repairs, as necessary
* Performs upgrades and additions to systems to increase functionality and usability
* Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized
* Maintain an accurate parts inventory at levels that insure a first time fix
* Demonstrate and train customers how to use their equipment properly
* Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.
* Take care of other tasks as needed
What we look for
Required Qualification:
* High School Diploma or GED
* Associate degree in Electronics?and/or Networking,?or career equivalent required, military experience preferred
* General knowledge of electronics required
* Strong understanding of Networking fundamentals
* Excellent written and oral skills
* Must have a valid driver's license
* Working Knowledge of MS Office and basic PC skills
* Highly organized, strong interpersonal skills and ability to work independently
* Willing to obtain or have State License as required. (State Dependent)
* Must have a mechanical aptitude and be able to use hand and power tools
* Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
* Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
* Strong organizational skills, positive attitude, and an ability to learn quickly
* Must be capable of working independently or as a team
* Ability to complete all JCI required EAS and Video trainings and certifications
* Ability to travel, work overtime and weekends as needed
* Able to read and interpret blueprints and Scope documents
* Ability to mentor and train others
* Ability to perform service on more complete integrated solutions
Preferred Skills:
* Networking Certification
* 3 years or more work experience installing or servicing IP cameras and DVR/NVR systems
* Highly adaptive to industry changes as they come and a strong work ethic