What you will do
We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment.
How you will do it
- Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.
- Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized.
- Maintain an accurate parts inventory at levels that insure a first time fix.
- Demonstrate and train customers how to use their equipment properly.
- Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.
- Take care of other tasks as needed
What we look for
- Associate degree in Electronics and/or Networking, or technical military equivalent required.
- Must have a valid driver's license
- 3 years prior work experience in related field.
- Competed basic EAS and Video training and certifications
- Highly organized, strong interpersonal skills and ability to work independently.
- General knowledge of electronics required.
- Willing to obtain or have State License as required. (State Dependent)
- Must have a mechanical aptitude and be able to use hand and power tools.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Strong organizational skills, positive attitude, and an ability to learn quickly.
- Must be capable of working independently or as a team
- Working Knowledge of MS Office and basic PC skills.
- Excellent written and oral skills
- Ability to travel and work overtime as needed.
- Able to read and interpret blueprints and Scope documents
Preferred Skills - What we look for
- Certified in all Video & RFID solution currently sold and serviced by Retail – preferred
- Network Certification - Full competency in all required networking, advanced performance
- Networking Fundamentals
- Networking Fundamentals Part One: Network Addresses
- TRS - Networking 101
- Ability to perform service on more complete integrated solutions