The Service Specialist plans, coordinates, and executes on-site and in-house service and maintenance for various types of Liebherr concrete equipment including, but not limited to, batch plants, recycling plants, mixers, concrete pumps, and truck-mounted conveyors.Responsibilities
- Supervise and assist with installation and commissioning of new and previously owned concrete equipment as noted above.
- Provide on-site or remote technical assistance to troubleshoot, repair, or adjust equipment.
- Perform on-site or in-house equipment assembly, upgrades, and modifications as directed by supervisor.
- Operate equipment to troubleshoot machine problems and evaluate correctness and completeness of repairs.
- Organize and conduct on-site safety, maintenance, and operational training for dealers and end users of LCT provided equipment.
- Recommend, specify, and maintain tools and equipment necessary to properly troubleshoot, repair, and maintain LCT provided equipment.
- Maintain cleanliness and organization of LCT's workshop and warehouse areas.
- Perform warranty evaluations and assist with preparing warranty claims.
- Provide after-hours support as needed.
- Pack, ship, and receive parts and equipment for resale.
- Handle and properly dispose of hazardous wastes, such as oil, antifreeze, transmission fluid, parts cleaning solvents, and similar materials.
- Complete and submit all required reports and documentation correctly and in a timely manner.
Competencies
- Education and Experience: Associates Degree or equivalent from a two-year college or technical school, a minimum of five (5) years related experience and/or training in repair and maintenance of construction equipment, or equivalent combination of education and experience.
- Demonstrated experience working with mechanical, electrical, and hydraulic systems.
- Working knowledge of PLC applications and Ladder Logic programming.
- Working knowledge of welding, grinding, and metal fabrication.
- Efficient use of Microsoft Office products.
- Familiar with the safe operation of forklifts, overhead cranes, and other material handling equipment.
- Strong written and verbal communication skills.
- Excellent analytical skills - ability to break problems down into smaller parts, and consider multiple solutions based upon cost, benefits, opportunities and risks associated with each solution.
- Experienced Trainer.
- Can understand and interpret maintenance and parts manuals.
- Can read blueprints and schematics.
- Can plan and execute tasks without supervision.
- Recognizes when it is necessary to request additional assistance.
- Travel domestically and internationally up to 50% of the time.
- Ability to obtain and maintain a valid driver license and passport.
- Employee must be located within or be willing to relocate to within 40 miles of Liebherr facility in Newport News, Virginia.
Our OfferAn interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.Referral Bonus: Tier IIIHave we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden.Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.The companyIn line with its international growth, Liebherr's venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.LocationLiebherr USA Co.4800 Chestnut Avenue23607 Newport News, VAUnited States (US)ContactNicole Alden...@liebherr.com