Location: Atlanta,GA, USA
The Field Service Technician, Costa Coffee provides proactive leadership, direction, single point accountability and technical expertise required to achieve and sustain optimum reliability, maintainability, and useful life for the BaristaBot fleet. The primary role of this position is to improve asset/capacity reliability through the elimination of repetitive failures, technical support of the maintenance function and the training of new technicians to our team, local as well as remote.
A bit about us...
We're Costa Coffee, masters of our craft since 1971 when the Costa brothers opened their first Roastery in London. A lot has changed since then. As well as being the UK's Favourite coffee shop for the last 13 years*, we are also present in over 40 other countries across EMENA, APAC, and the Americas. We are on a mission like no other to inspire the world to love great coffee. From our evolving store propositions to our innovative FMCG offering, we're ambitious, disrupting and owning the coffee technology space, allowing us to provide the best solutions for our B2B customers and partners. This is all supported by being part of The Coca-Cola Company. If you love coffee, you'll love us. This is where tastebuds are brought to life. But it's not all about the coffee. Joining the Costa family is about loving your chance to do a great job alongside brilliant people who make the hard work worth it. And we promise, we'll make sure you're always loving your craft.
* by Allegra Strategies
What You'll Do for Us
* Resolve day-to-day technical problems on the Tap2Craft unit and ensures equipment and machinery compliance with production procedures and process specifications.
* Repair and maintain production equipment, machinery or instruments to ensure that it functions reliably and complies with process specifications for distribution into the field.
* Respond to emergencies, breakdowns, malfunctions etc. to minimize disruptions to the operating fleet.
* Maintain maintenance records so that recurring problems can be identified and addressed in future complications.
* Maintenance of the asset hierarchy/inventory, bills of materials used, technical library for service, etc.
* Advise and educate, provide training in, and implement continuous improvement in the service operations of the company.
* Develop and implement changes to equipment maintenance plans based on failure modes, historical data, reliability principles and best practices.
* Help to develop short and long-term continuous improvement plans to mitigate equipment failures.
* Help with the designing of maintenance SOPs, to enable employees to perform maintenance tasks and minor repairs.
Qualifications & Requirements
* A 2-year degree or trade school in Engineering or related field preferred.
* 5 years of manufacturing maintenance experience, preferred.
* 3 years of equipment reliability experience, preferred.
* Mechanical/Electrical experience maintaining production equipment in a continuous production environment.
* Plumbing experience
* Demonstrated Experience in Structure of a Maintenance Organization with implementation of Maintenance Planning tools.
* Demonstrated experience in an ISO or documented environment.
* Experience with performance management maintenance metrics for Preventative and Predictive Maintenance.
* Experience with Industrial Electrical Writing, Mechanical/Electrical Devices, Circuits, Robotics, PLC and computer controlled.
* Experience with computer driven maintenance and planning software.
Skills: Six Sigma Methodology, Microsoft Office Suite, Leadership, Project Management, equipment reliability, manufacturing maintenance, Electrical Writing, Circuits, Robotics, ISO, plumbing
What We Can Do for You
* Purpose Driven: Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products.
* Global Connections: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.
* Community of Belonging: We're an organization that believes in our ability to continually grow and build the right atmosphere where people feel safe and empowered, letting you bring your best self to work.
Skills:
Hydraulics; Fabrication; Forklift License; Pneumatic; Electrical Systems; Hand Tools; Programmable Logic Controller (PLC); HVAC Systems; Mechanical Maintenance; Welding; Power Tools; Reading Schematics; Electrical Management; Industrial Installations; Lubrication Systems; Blueprints; Preventive Maintenance