Haaker Equipment Company is looking to hire for Field Service Technician in the Phoenix, AZ Area!
Earn Up To To $33 Per Hour- Full Benefits
Must Have At Least 2 Years Of Experience working on hydraulic, pneumatic and electrical systems or heavy equipment maintenance experience.
Job Summary:
This position is of the Journeyman level skill. Requires individual to work under the supervision of the Service Managerand closely with the Service Advisor. Individual will receive work assignments and schedule on a daily basis. Performassigned tasks per schedule and process all required documentation.
Benefits:
- Medical, Dental, Vision Benefits
- Life Insurance
- Paid Time Off
Key Responsibilities:
- Perform repairs to customer's equipment at customer locations with limited to no supervision.
- Fill out required field reports, track travel time, document time on jobs.
- Use of iPads to document time and repair work completed on customer's equipment
- Prepare for field service jobs by loading required materials and parts to perform work at customer location.
- Keep log books current if driving a commercial vehicle.
- Perform pre trip vehicle inspection on daily basis before leaving shop.
- Interface with customers at customer location; provide copy of field report to customer. Advise customer of jobstatus before leaving customer location.
- Advise Service Manager or Service Advisor of any issues or complications while in the field.
- Diagnose and perform repairs.
- Inspect customer's equipment to determine if additional work is required.
- Complete repairs as outlined with efficiency and accuracy.
- Save and tag parts per factory warranty guidelines if a warranty repair.
- Create parts list and estimate time for required repairs.
- Perform preventative maintenance on customer's equipment.
- Read and understand electrical, hydraulic, and pneumatic schematics and drawings.
- Notify Service Manager or Service Advisor if additional work is required or items listed on service order are notneeded.
- Notify Service Manager or Service Advisor if repairs cannot be completed within time frame promised.
- Perform work at shop when field service jobs are complete.
- Keep service vehicle clean, organized and ensure all equipment on service vehicle is in proper operatingcondition.
- Maintain and manage parts inventory on your service truck.
- Keep up to date with factory training, tech tips and service bulletins.
- Follow all company safety policies and procedures, report any safety issues and accidents to manager.
QUALIFICATIONS: 2-5 years experience working on hydraulic, pneumatic and electrical systems or heavy equipment maintenance experience. Ability to diagnose and troubleshoot equipment systems. Ability to identify component failures, worn or damaged parts and perform quality repairs. Ability to communicate clearly and professionally with customers and answer customers questions. Ability to work independently, perform multiple tasks, and follow up while at customer's location. Maintain a professional appearance and represent the company in a professional manner.
Requirements:
- Ability to diagnose and troubleshoot equipment systems
- Ability to identify component failures, worn or damaged parts, and must be able to perform repairs.
- Ability to work well with customers as well as internal staff
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Constantly position self to perform needed repairs and installations.
- Frequently moves objects up to 50 pounds to work area when needed.
- Must be able to detect hazardous fumes.
- Ability to sit, stand and bend for long periods of time if needed to preform repairs.
- Must have and maintain a clean driving record.
At Haaker Equipment Company, our goal is to be a diverse workforce that is representative, at alljob levels, of the citizens we serve. Haaker is an equal opportunity employer. All aspects ofemployment including the decision to hire, promote, discipline, or discharge, will be based on merit,competence, performance, and business needs. We do not discriminate on the basis of race, color,religion, marital status, age, national origin, ancestry, physical or mental disability, medicalcondition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression,veteran status, or any other status protect under federal, state, or local law. Haaker EquipmentCompany will reasonably accommodate qualified individuals with a disability so that they canperform the essential function of a job unless doing so causes a direct threat to the individuals orothers in the workplace and the threat cannot be eliminated by reasonable accommodation and/orif the accommodation creates an undue hardship to Haaker Equipment Company. Contact the HRManager with any questions or requests for accommodation.