Field Service Technician - Heavy Equipment
: Job Details :

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full-time, Heavy Equipment - Field Service Technician position available at our Sulphur Springs, Texas location. This mechanic position is responsible for providing face-to-face customer service locatedat an off-site location and is responsible for inspecting, troubleshooting, and repairs of diesel-powered heavy equipment and/or related equipment or components, following established procedures and guidelines.What can HOLT offer you?A competitive salary, front-loaded PTO, 401k matching plus a profit-sharing plan, comprehensive health care benefits, tuition reimbursement, wellness rewards, gym discount, an amazing employee development program with a department devoted to your professional development allowing you to grow your skills and build your competencies to prepare you for future opportunities at HOLT, and much more! There is also a Sign-On Bonus of up to $5,000 for those qualified.Education and Experience:* Minimum two years of diesel-powered heavy equipment repair experience in a field environment preferred* MSHA certification preferred* Air conditioning certification preferred* Crane/Rigger certifications preferred* High school diploma or equivalent preferred* Graduation from a diesel technology program preferredAdditional Requirements:* Valid Driver's license required* Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record* Must have all required mechanic hand and pneumatic tools (metric/standard)* Travel required with a possibility of an overnight stay* Must be able to use CAT ET and SiS 2.0Essential Functions:* Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards* Performs moderate repairs and moderate troubleshooting offsite with minimal supervision* Performs moderate to major troubleshooting and moderate to major diagnoses of equipment malfunctions and failures* Removes and installs parts, disassembles and assembles basic components* Tests, makes adjustments and verifies proper operation of all repairs and adjustments* Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job* Operates equipment and vehicles with possession of all necessary licenses and certificates* Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation* Adheres to contamination control and HAZMAT rules and regulations* Maintains all company equipment, tools, and vehicle in a good, clean, and working order* Communicates job progress to supervisor and customer as needed* Completes assigned jobs and task to meet flat rate time and re-work standards* Works overtime as required by workload and customers' needs* Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner* Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians* Requires regular and punctual employee attendance* Performs other duties as assignedKnowledge, Skills, and Abilities:* Knowledge of safe work procedures and practices* Increased knowledge of equipment and tools, including their designs, uses, repair, and maintenance* Increased knowledge of hydraulics, transmissions, engines, undercarriage, and electrical* Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems* Exceptional skills in customer service* Increased diagnostic and troubleshooting skills* Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources* Operation and control skills of equipment or systems* Equipment selection skills to determine the kind of tools and equipment needed to do a job* Ability to communicate clearly and effectively, both verbally and in writing* Ability to operate a crane and forklift, and obtain required certifications/licenses* Ability to meet deadlines and work under fast-paced, time-constraining circumstances* Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair* The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objectsPhysical Requirements:* Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue* Frequently moves materials or equipment weighing up to 80 pounds* Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina* Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climb up and down ladders and/or equipment* Be able to maneuver safely and work underneath equipment* Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work#LI-HCTLI-JH1#ZR#JH