Location: Knoxville,TN, USA
Position Summary: Responsible as technical resource for customers and factories trouble shooting problems in the field and providing factory start-ups and generally works independently. All aspects of providing technical support and problem solving for customers, factories and outside sales personnel.
Position Responsibilities:
* Provides start-ups and service for lighting control manufactures to including but not limited to:
* Identify solutions to on-site technical issues involving lighting control systems
* Provides control programming and testing in the field
* Provides investigation and analysis in the field
* Makes or directs installation corrections to solve problems
* Other duties as assigned by manager
Essential Skills:
* 2-3 years' experience on electrical or low voltage system
* Knowledge of low voltage system and logic programming
* Basic understanding of electrical power systems
* Understanding of basic Networking principles
* Ability to read and understand building and control drawings
* Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
* Understanding the implications of new information for both current and future problem solving and decision making
* Must have excellent communication skills both verbal and written
* Must have the ability to multi-task and make decisions quickly
* Must be able to travel extensively
* Must possess a valid driver's license, along with auto insurance meeting minimum requirement of 100/300k injury/accident coverage
* Must be proficient on word, excel, and outlook