Location: all cities,VA, USA
The Field Service Technician (FSE) will be responsible for supporting Culligan supplied water treatment systems in Northern Virginia and surrounding states. FSE will typically perform start-ups, troubleshooting, repairs, training, seasonal preparations, and routine oversight on Culligan commercial and industrial water treatment systems & equipment.
Responsibilities:
* Performs startup and commissioning activities on installed equipment including filtration, electrolysis, mobile and potable water systems
* Troubleshoots problems and performs necessary repairs (electrical, mechanical, and controls)
* Aids in training customers on equipment maintenance and adjustments
* Coordinates water analysis testing to ensure safe system operations
* Performs routine maintenance on test equipment, and completes required service/systems paperwork
* Supports sales team with site assessments and system installations
* Maintains courteous, professional communication with customers regarding product/service satisfaction and leverage up-sell opportunities
* Identifies and implements safety protocol, offers continuous improvements, equipment calibrations and reliability opportunities
* Maintains and organizes tools, equipment, parts and truck inventory
* Responds to all emergency service calls including paid occasional after-hours situations
* Adheres to company and customer site safety policies and procedures
* Completes and submits detailed written service orders covering all aspects of services provided/products installed
* Creates and maintains reporting tools to track time, parts, site visits, etc
Requirements:
* Deep passion for professionalism, customer service, resourcefulness, intellectual curiosity, learning and hard work.
* Bachelor's degree in science, engineering or similar technical program
* Experience of 1-3 years or high learning aptitude in below areas:
* Supporting commercial and industrial water treatment equipment
* Read and understand blueprints, electrical schematics, and P&IDs to perform required services
* PLC, VFD, HMI troubleshooting experience with Allen Bradley Devices
* Ability to lift 50 lbs unassisted
* May be subject to inclement weather and hazardous working conditions
* Travel to and from work site required , travel to Libertyville, IL once a quarter
* Within driving distance (