Location: Gainesville,TX, USA
POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.
Occupational Summary:
The Field Service Technician II provides on-site support at the Air Framer for Safran Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians provides assistance to Air Framer / Airline customers during the build of the Aircraft specific to installation issues, damaged parts, reworking pickups, cosmetic defects and any customer relations issues we have. Rework areas include: Receiving, BFE, Factory and Flight line relating to all built Aircraft with Safran Seats product. All rework preformed at the Air Framer must adhere to Safran Seats drawings, specifications and specific rework instructions. This position will work under general supervision and reports to the OSS Manager on a daily basis. This position handles moderately complex issues and problems. Refers more highly complex issues to higher-level technicians.
Duties and Responsibilities (essential functions):
A) Rework and stamp pickups on all seat class types written by Boeing / Aircraft customers during the build of the Aircraft.
B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to Boeing seat installation team and other miscellaneous tasks given.
C) Sustains a high quality level of workmanship at all times.
D) Responds promptly to all communication (telephone, etc.) with Boeing personnel and customers.
E) Maintain a good rapport with Boeing personnel and customers.
F) Follow Safran /Boeing safety guidelines or processes established by the organization at all times.
G) Submits part order requests and understands the POA / SOA process at Boeing / Safran .
H) Responsible for driving company van and other technicians safely around Boeing/Safran Facilities.
I) Attend Safran daily standup/tie-in meeting.
J) Adhere to Boeing/Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year.
K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Boeing / Safran personnel on a daily basis.
L) Performs other duties as assigned.