Field Service Technician Intermediate
: Job Details :

Overview: Performs maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed.Skills and Abilities:Ability to:* Demonstrate troubleshooting and repair skills on multiple types of equipment including Caterpillar, Cummins, and Waukesha Engines as well as Ariel Compressors.* Perform Preventative Maintenance (Adjust Valves) to standard with minimal assistance.* Perform most Call Outs without assistance.* Have high level customer service and communication skills.* Read, write and speak English (work orders, manuals, etc.).* Use computer skills, including vendor specific programs (Cat ET, Cat SIS, Waukesha ESM, Ariel Performance, Murphy Config Tool, etc.), Google Chrome and Outlook.* Regularly complete and submit company required documentation through company software in a timely manner.Knowledge:* Knowledge of gas engines and compressors, electrical systems, panel boards, skid wiring, etc.* Working knowledge of relevant HSE procedures and regulations.* General understanding of customer's production equipment. Scrubbers, on/off skid.* Generally understands all processes and systems on how a compressor package works.* Knowledge of maintenance standards checklist and ability to accurately and completely follow.Minimum Education and Certification:* High school diploma or equivalent preferred.* Valid driver's license and a good driving record.* Gas or diesel engine and compressor school/training preferred.Minimum Experience:* Typically at least 3 years experience with natural gas engines and compressors, and a working knowledge of production equipment.Benefits:(Full-Time Employees)* Medical, Dental, and Vision Insurance* Quarterly Bonuses* Up to 5% Match 401(k) Retirement Plan* Employee stock purchase plan* Tuition reimbursement up to $5,250* Dependent Education Scholarship Program* Competitive Paid Time off including nine paid holidays* Basic Life and AD&D Insurance at no cost to the employee* Annual boot allowance for field ops roles* Annual Tool Allowance* Full FR Uniform Provided* Service Truck on Day 1 (Field Service Technician Roles Only)Leadership:* May serve as a resource to others with less experience.* Often called on to assist in training or mentoring less experienced FST's.Non-Essential Duties: Performs other duties as assignedPhysical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)* Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems Critical Demands for full details).* Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).* Constantly required to display good manual dexterity and to reach with hands and arms.* Constantly required to talk and hear.* Frequently required to sit while driving or using a PC.* Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.* Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.* Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.* Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.* Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.Problem Solving and Innovation:* Most assignments regularly require some problem identification and resolution.* Implements solutions to non-recurring problems by analyzing, interpreting and evaluating various precedents and data.* Anticipates and proactively solves moderately complex problems using internal and external resource.* Routinely identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality.Impact:* Actions and decisions impact operational, and financial results on assigned equipment.* Customers complain quickly if there is trouble, which will affect customer satisfaction and productivity.* Errors will most likely result in schedule delays or increased costs.* Accountable for HSE, service quality, and customer satisfaction.Freedom to Act:* Typically receives and follows specific detailed instructions and/or procedures.* Supervision or other resources are generally available for issue.* Follows standard practices and procedures in reviewing situations or data from which answers can most often be readily obtained.* Within defined parameters selects methods, techniques and approaches and arranges activities to meet defined schedule.